Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Hi, I’m

Pious Joseph

IT Network Engineer
Bangalore
Pious Joseph

Summary

IT Engineer with 7 years of experience in Networking (Switching, Routing & Firewall), Network Designing, Microsoft Server Configurations, Virtual Machines, Monitoring Network Devices and IT infrastructure, with a great vision is to be associated with a reputed organization wherein the skills can be utilized as a professional and gain further experience while enhancing the organization's productivity and reputation. Maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
years of professional experience
7
years of post-secondary education
3
Certifications
4
Languages

Work History

Microland Limited
Bangalore

Senior Analyst- Network- Service Management
04.2023 - Current

Job overview

  • Configuration of Router, Switches.
  • Configuration of SDWAN devices (Viptela, Velocloud).
  • Configuration of Basic Firewall settings.
  • Working on Logical Configuration Change Requested by Customer- ISP Changes, Route changes, BGP, EIGRP,OSPF,QoS etc.
  • Turn up/Decommission of site
  • Monitoring Network using Solarwinds, PRTG.
  • Managing and Monitoring Network Devices and IT Infrastructure of Customers.
  • Provided technical support for troubleshooting analytics and reporting issues.
  • Investigated system issues and implemented resolutions to reduce downtime
  • Identified and resolved problems through root cause analysis and research
  • Created dashboards to monitor and track key performance indicators

Next Gen Network Service Delivery, AT&T Communication Services India Pvt Ltd
Bangalore

Senior Associate
11.2019 - 03.2023

Job overview

  • Configuration of SDWAN Solution (Cisco-Viptela and VMware-Velocloud)
  • Router, Switches and Firewall Configuration
  • Troubleshooting various types of transports (MPLS, Internet)
  • Closely working with customers on bringing their sites up and Maintaining their Production Sites with effectively Zero Downtime
  • Demonstrated creativity and resourcefulness through development of innovative solutions
  • Applied effective time management techniques to meet tight deadlines
  • Worked effectively in fast-paced environments
  • Worked well in team setting, providing support and guidance
  • Proven ability to learn quickly and adapt to new situations
  • Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.

First Advantage
Bangalore

Global Network Operations Administrator
01.2019 - 11.2019

Job overview

  • Monitoring Network infrastructure which includes (Riverbed, F5 load balancer, Routers Switches and Firewall) using PRTG and SolarWinds
  • Providing First Level Support for Network Domain
  • Worked effectively in fast-paced environments
  • Basic Administration of Firewalls (IPv4 Policy Settings and Port opening), MPLS Routers and Switches (VLAN Changing, Access-List creation)
  • Primary Troubleshooting of Network Errors
  • General networking principles
  • Monitoring IT Infrastructure using tools such as ManageEngine, CA App Synthetic Monitor, DDoS Detection
  • Demonstrated strong organizational and time management skills while managing multiple projects
  • Self-motivated, with strong sense of personal responsibility.

Cezen Technologies Pvt Ltd
Bangalore

IT ENGINEER Systems and Security
08.2016 - 01.2019

Job overview

  • Managing Resources on various projects
  • Guiding team members, effective utilization of resources providing prompt responses to customers
  • Gained strong leadership skills by managing projects from start to finish
  • Configuration of Firewall, Switches & Routers
  • Providing Network Design and Solutions
  • Basic Administration and Configuration of Firewalls
  • Configuration and Administration of Servers & Virtual Machines
  • Developed strong organizational and communication skills through coursework and volunteer activities
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
  • Proven ability to develop and implement creative solutions to complex problems
  • Participated in team projects, demonstrating ability to work collaboratively and effectively

Education

Amal Jyothi College of Engineering
Kottayam, Kerala

B-Tech from Electronics and Communication Engineering
06.2012 - 05.2016

University Overview

GPA: 6.89

Good Shepherd Public School
Kottayam, Kerala

HSE from Computer Science, Physics, Chemistry
05.2010 - 05.2012

University Overview

Percentage - 81

Good Shepherd Public School
Kottayam, Kerala

SSLC from Physics, Chemistry, Biology, Mathematics
05.2009 - 05.2010

University Overview

GPA: 9.4

Skills

Networking SD-WAN

Networking (Routing and Switching)

Planning Designing and Implementation of Network Solutions

Switching, Routing & Firewall, Network Designing

Monitoring of IT Infrastructure, Datacenter

SolarWinds, PRTG, AppDynamics, Splunk,

BGP,OSPF,EIGRP,VRRP,HSRP,QoS

Firewall and Cybersecurity Devices

Certification

SonicWall Basic Firewall Administration

Interests

Automation

Scripting Languages

Leadership

Managing Team

Timeline

Senior Analyst- Network- Service Management
Microland Limited
04.2023 - Current

SilverPeak SPSP SDWAN

06-2020

Cisco Viptela Basic Administration

04-2020
Senior Associate
Next Gen Network Service Delivery, AT&T Communication Services India Pvt Ltd
11.2019 - 03.2023
Global Network Operations Administrator
First Advantage
01.2019 - 11.2019

SonicWall Basic Firewall Administration

08-2017
IT ENGINEER Systems and Security
Cezen Technologies Pvt Ltd
08.2016 - 01.2019
Amal Jyothi College of Engineering
B-Tech from Electronics and Communication Engineering
06.2012 - 05.2016
Good Shepherd Public School
HSE from Computer Science, Physics, Chemistry
05.2010 - 05.2012
Good Shepherd Public School
SSLC from Physics, Chemistry, Biology, Mathematics
05.2009 - 05.2010
Pious JosephIT Network Engineer