Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Hi, I’m

Pious Joseph

IT Network Engineer
Bangalore
Pious Joseph

Summary

IT Engineer with 7 years of experience in Networking (Switching, Routing & Firewall), Network Designing, Microsoft Server Configurations, Virtual Machines, Monitoring Network Devices and IT infrastructure, with a great vision is to be associated with a reputed organization wherein the skills can be utilized as a professional and gain further experience while enhancing the organization's productivity and reputation. Maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
years of professional experience
7
years of post-secondary education
3
Certifications
4
Languages

Work History

Microland Limited
Bangalore

Senior Analyst- Network- Service Management
04.2023 - Current

Job overview

  • Configuration of Router, Switches.
  • Configuration of SDWAN devices (Viptela, Velocloud).
  • Configuration of Basic Firewall settings.
  • Working on Logical Configuration Change Requested by Customer- ISP Changes, Route changes, BGP, EIGRP,OSPF,QoS etc.
  • Turn up/Decommission of site
  • Monitoring Network using Solarwinds, PRTG.
  • Managing and Monitoring Network Devices and IT Infrastructure of Customers.
  • Provided technical support for troubleshooting analytics and reporting issues.
  • Investigated system issues and implemented resolutions to reduce downtime
  • Identified and resolved problems through root cause analysis and research
  • Created dashboards to monitor and track key performance indicators

Next Gen Network Service Delivery, AT&T Communication Services India Pvt Ltd
Bangalore

Senior Associate
11.2019 - 03.2023

Job overview

  • Configuration of SDWAN Solution (Cisco-Viptela and VMware-Velocloud)
  • Router, Switches and Firewall Configuration
  • Troubleshooting various types of transports (MPLS, Internet)
  • Closely working with customers on bringing their sites up and Maintaining their Production Sites with effectively Zero Downtime
  • Demonstrated creativity and resourcefulness through development of innovative solutions
  • Applied effective time management techniques to meet tight deadlines
  • Worked effectively in fast-paced environments
  • Worked well in team setting, providing support and guidance
  • Proven ability to learn quickly and adapt to new situations
  • Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.

First Advantage
Bangalore

Global Network Operations Administrator
01.2019 - 11.2019

Job overview

  • Monitoring Network infrastructure which includes (Riverbed, F5 load balancer, Routers Switches and Firewall) using PRTG and SolarWinds
  • Providing First Level Support for Network Domain
  • Worked effectively in fast-paced environments
  • Basic Administration of Firewalls (IPv4 Policy Settings and Port opening), MPLS Routers and Switches (VLAN Changing, Access-List creation)
  • Primary Troubleshooting of Network Errors
  • General networking principles
  • Monitoring IT Infrastructure using tools such as ManageEngine, CA App Synthetic Monitor, DDoS Detection
  • Demonstrated strong organizational and time management skills while managing multiple projects
  • Self-motivated, with strong sense of personal responsibility.

Cezen Technologies Pvt Ltd
Bangalore

IT ENGINEER Systems and Security
08.2016 - 01.2019

Job overview

  • Managing Resources on various projects
  • Guiding team members, effective utilization of resources providing prompt responses to customers
  • Gained strong leadership skills by managing projects from start to finish
  • Configuration of Firewall, Switches & Routers
  • Providing Network Design and Solutions
  • Basic Administration and Configuration of Firewalls
  • Configuration and Administration of Servers & Virtual Machines
  • Developed strong organizational and communication skills through coursework and volunteer activities
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
  • Proven ability to develop and implement creative solutions to complex problems
  • Participated in team projects, demonstrating ability to work collaboratively and effectively

Education

Amal Jyothi College of Engineering
Kottayam, Kerala

B-Tech from Electronics and Communication Engineering
06.2012 - 05.2016

University Overview

GPA: 6.89

Good Shepherd Public School
Kottayam, Kerala

HSE from Computer Science, Physics, Chemistry
05.2010 - 05.2012

University Overview

Percentage - 81

Good Shepherd Public School
Kottayam, Kerala

SSLC from Physics, Chemistry, Biology, Mathematics
05.2009 - 05.2010

University Overview

GPA: 9.4

Skills

Networking SD-WAN

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Certification

SonicWall Basic Firewall Administration

Interests

Automation

Scripting Languages

Leadership

Managing Team

Timeline

Senior Analyst- Network- Service Management
Microland Limited
04.2023 - Current

SilverPeak SPSP SDWAN

06-2020

Cisco Viptela Basic Administration

04-2020
Senior Associate
Next Gen Network Service Delivery, AT&T Communication Services India Pvt Ltd
11.2019 - 03.2023
Global Network Operations Administrator
First Advantage
01.2019 - 11.2019

SonicWall Basic Firewall Administration

08-2017
IT ENGINEER Systems and Security
Cezen Technologies Pvt Ltd
08.2016 - 01.2019
Amal Jyothi College of Engineering
B-Tech from Electronics and Communication Engineering
06.2012 - 05.2016
Good Shepherd Public School
HSE from Computer Science, Physics, Chemistry
05.2010 - 05.2012
Good Shepherd Public School
SSLC from Physics, Chemistry, Biology, Mathematics
05.2009 - 05.2010
Pious JosephIT Network Engineer