Piper Dean
Hanna
Summary
Demonstrates strong communication and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
3
3
Certification
Work History
Department Manager
McDonald's
06.2024 - Current
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to maintain a smooth transition between staff.
Shift Manager
McDonald's
02.2023 - 06.2024
- Coached new and veteran employees on company procedures and policies to advance daily tasks and responsibilities.
- Keep employees operating in a productive manner to stay on task.
- Oversee 10-15 employees while maintaining standards
Key-Holder
Dollar General
06.2022 - 02.2023
Team Member
KFC
08.2021 - 06.2022
Education
Associate in Science (AS) - General Education
Ivy Tech Community College
Valparaiso, IN07-2026
High school diploma or GED - undefined
Lowell High School
Lowell, IN05.2022
Skills
- Communication Skills
- Good People Skills
- Management capability
- Adept at Technology
- Training and development
- Departmental activities
- Conflict de-escalation
- Cash Handling
- POS
Personal Information
Work Permit: Authorized to work in the US for any employer
Certification
- Food Handler Certification, 12/01/23, Present
- Certified Purchasing Manager, 12/01/23, Present
- Hospitality Human Resources Mgmt. & Supervision, 12/01/23, Present
Timeline
Department Manager
McDonald's
06.2024 - Current
Shift Manager
McDonald's
02.2023 - 06.2024
Key-Holder
Dollar General
06.2022 - 02.2023
Team Member
KFC
08.2021 - 06.2022
High school diploma or GED - undefined
Lowell High School
Associate in Science (AS) - General Education
Ivy Tech Community College
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