Networking
Piterson Soy
Senior Risk Associate
Bokaro
Summary
Banking professional with 7+ years of experience, including 2.5+ years in Operational Risk Management (ORM). Skilled in RCSA, risk monitoring, incident reporting, root cause analysis, and implementing mitigation plans to strengthen governance and compliance. Proven ability to identify, assess, and mitigate operational risks to support organizational objectives.
Overview
10
10
years of professional experience
Work History
Senior Risk Associate
Paytm Payments Bank
04.2023 - Current
- Supported RCSA, risk monitoring, and reporting, ensuring timely mitigation and closure of issues.
- Prepared risk dashboards/MIS and collaborated with teams to implement mitigation plans.
- Assisted in incident reporting, root cause analysis, and policy/SOP implementation to strengthen governance and risk culture.
- Played a key role in strengthening operational controls, contributing to overall process efficiency and regulatory compliance.
Assistant Manager
Pine Labs Pvt Ltd
10.2022 - 03.2023
- Managed end-to-end merchant on-boarding and EDC deployment, ensuring smooth installation and activation.
- Coordinated with teams/vendors to streamline processes and reduce TAT.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Deputy Manager
HDFC Bank Ltd
11.2018 - 06.2020
- Managed merchant portfolio and EDC on-boarding, achieving revenue growth through cross-selling and partnerships.
- Led a team of 10 executives, driving acquisition, training, and market expansion.
- Improved team efficiency by streamlining processes and implementing innovative management strategies.
Team Lead
One97 Communications Pvt Ltd
10.2016 - 11.2018
- Managed end-to-end merchant and reseller on-boarding (QR payments & Paytm Payments Bank customers).
- Led a team of on-boarding executives, driving acquisition targets, conducting training on compliance/product features, and improving customer handling.
Marketing Executive
Durocrete Engineering Services Pvt Ltd
04.2015 - 12.2015
- Managed building material testing operations, driving client acquisition, partnerships, service delivery, and collections.
- Planned and executed events and marketing programs to increase qualified leads.
Education
MBA - Marketing
Savitribai Phule Pune University SKN SSBM
Pune, India06-2015
B-Tech - Electronics and Communications Engineering
Prist University Ponnaiyah Ramajayam Institute of Science And Technology
Thanjavur, India06-2012
Skills
Risk Assessment
Mitigate Risk
SAS
Data analytics
Ms- Office
Team leadership
Interests
Gardening
Cooking
Yoga
Disclaimer
I hereby declare that all the information given above is true and correct to the best of my knowledge Place– Bokaro Piterson Soy
STRENGTH
- Team work
- Leadership
- Time Management
- Communication
Timeline
Senior Risk Associate
Paytm Payments Bank
04.2023 - Current
Assistant Manager
Pine Labs Pvt Ltd
10.2022 - 03.2023
Deputy Manager
HDFC Bank Ltd
11.2018 - 06.2020
Team Lead
One97 Communications Pvt Ltd
10.2016 - 11.2018
Marketing Executive
Durocrete Engineering Services Pvt Ltd
04.2015 - 12.2015
MBA - Marketing
Savitribai Phule Pune University SKN SSBM
B-Tech - Electronics and Communications Engineering
Prist University Ponnaiyah Ramajayam Institute of Science And Technology