PIYANSHU AGRAWAL

• CEO of the Product - Driving the complete P&L of the product with Multi Million $ ARR
• Managing Life Cycle of Product: Product-Market Fit (PMF), Pricing Strategy, Product Marketing, Go-To-Market Strategy, Competition Mapping, Product Standardization and IT System Implementation
• Launch of New Offerings: Techno-Commercial evaluation of the new offerings, Product Launching, Sales Training and Management of Product Adoption Rate
• Driving Large Customer Deals and Long Term Contracts
• Creating 2/3/5 year Business Plans, Annual Operating Plans and Action Plans for the product along with various HoBs
• MANAGED WI-FI
• Led cross-functional teams to define product vision and strategy, aligning with market needs.
• Developed and prioritized product roadmaps based on customer feedback and competitive analysis.
• Collaborated with engineering and design teams to deliver innovative solutions, enhancing user experience.
• Managed product lifecycle from concept to launch, ensuring timely delivery of high-quality products.
• Conducted market research and analysis to identify trends, informing strategic decision-making processes.
• Established key performance indicators (KPIs) to measure product success and drive continuous improvement.
• Mentored junior product managers, fostering skill development and knowledge sharing within the team.
• Facilitated stakeholder meetings to gather input, ensuring alignment on project goals and expectations.
• Developed product documentation to communicate upcoming features and products to internal teams.
• Communicated effectively with team members to deliver updates on project milestones and deadlines.
• Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
• Coordinated design meetings and decisions with internal departments and teams.
• Analyzed metrics to measure product performance.
• Collaborated with sales, marketing, and support teams to launch products on time and within budget.
• Maintained positive vendor relations to build strong partnerships.
• Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
• Improved product functionality with innovative design solutions, resulting in increased sales conversions.
• Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
• Launched successful products by conducting thorough market research and identifying customer needs.

• Creating Product Marketing Strategy: Product Development, Pricing and Sales Pitches
• Conceptualizing novel industry-first techno-commercial models aligning with customer business models
• Re-Designing of the E2E Process and driving various IT System implementation for the product
• Conducting product training sessions and webinars for internal and external stakeholders
• MANAGED WI-FI

Developing trust relationships with a portfolio of enterprise clients with a thorough understanding of key customer needs & requirements to offer customized managed solutions

• Acquisition and on boarding of three major clients with long-term contracts and providing proactive support to maintain trust
• MANAGED SERVICES
• Developed and maintained relationships with key clients to ensure satisfaction and loyalty.
• Built and maintained strong client relationships to drive business growth.
• Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
• Established strong rapport with clients by consistently exceeding their expectations in quality and service delivery.

• Coordinating with onsite team to understand business requirement to devise testing strategy & workload models to carry out performance testing of client applications
• Analyzing the test results for identification of performance bottlenecks & preparing effective reports with recommendations
• Developed comprehensive documentation for test strategies, results, and best practices.