PIYUSH AGGARWAL
Bangalore
Summary
A Strategy & Operations professional with fulfillment, Process improvement, Zero to One scale up, Large scale Change Management & Supply Chain experience across e-commerce, Retail, chemical and insurance industry. Post graduate in MBA from IIM Calcutta (2020) with B.Tech degree in ECE.
Overview
7
7
years of professional experience
Work History
Sr. Manager
Meesho
12.2021 - Current
- Head the Last Mile & Reverse operations of 80M+ shipments in forward leg and 10M+ shipments in reverse leg
- Manage a team of 14 direct & 8 indirect reports including 2 Managers & 7 AMs
- Lead all 3PL Vendors’ contracts, negotiations, audits, reconciliations, MBRs, new projects & initiatives at a scale of INR 500Cr per month; Co-own Trust & Safety charters on CX & SX fronts
- Improved user delivery NPS by 50% in 2 quarters via 3PL SOP optimization & proactive supply chain planning
- Designed & operationalized Control Tower to streamline end to end metrics visibility & enable leading indicators led control on each Supply Chain node
- Conceptualized experiments, A/B Testing, user impact analysis & scaleup for 0-1 initiatives
- Awarded for extreme ownership of fulfillment & experience KRs; Handy user of Kaizen practices, Result-Oriented problem solver in multi-stakeholder environment
Operations Manager
Pantaloons, Aditya Birla Group
06.2021 - 12.2021
- P&L Head responsible for retail management of 35+ brands, targeted annual revenue of INR 20+ Cr
- OPEX optimization, Logistics & Supply chain, Omni channel management
Young Leader MT
Aditya Birla Group
06.2020 - 05.2021
- Aditya Birla Capital - As-Is CJM, Redesigning CJM and Identification of bottlenecks in value chain, significant reduction in TATs, & process simplification
- UltraTech Cement - Project manager for order allocation process automation impacting 2 Lacs MT daily dispatch, Change management across 35 plants, freight rationalization of INR 100 Bn annual expenses
- Grasim Chemicals - Project Lead for B2C market entry, project planning and execution, vendor management, production scheduling, Warehouse and logistics management, Omni channel management - E- com and traditional distributors
System Engineer
Infosys Limited
06.2016 - 05.2018
- Responsible for 6 critical technologies involving skills in Python, SQL & 12 CRM applications for ~500K clients
- Performed business use case analysis to map user requirements for 70+ business cases
Education
MBA - Strategy & Ops
IIM Calcutta
01.2020
B.Tech - ECE
GGSIPU, Delhi
01.2016
Class XII - undefined
L.N.P.S (CBSE)
01.2012
Class X - undefined
L.N.P.S (CBSE)
01.2010
Skills
Operational Excellence
Last Mile Operations
E-Commerce Supply Chain Improvement
Ecosystem Transformation
Process Improvement
Vendor Management
Team Management
Customer Retention & NPS
Summer Intern - EY, Process Improvement Advisory - Supply Chain Analysis & Digitization (2019)
Cars 24 - Cost Optimization (2019)
Accomplishments
- Manager Recommendation Score(MRX) of 9.5+ and graded as green manager in all quarters
- Fast track promoted to Sr. Manager within 1 year tenure; Among top 5% Managers
- Top Performer (out of 41 employees) as MT in ABG Leadership Program '21
- Institute Rank of 12/468 in Term IV with 8.17/9 GPA at IIM Calcutta, 2019
- National Runner Up, Supply Chain Simulation, ISB, 2019
POSITION OF RESPONSIBILITY
Ops Head, E-Cell, IIM Calcutta Captain, Cricket Team - School & College
Timeline
Sr. Manager
Meesho
12.2021 - Current
Operations Manager
Pantaloons, Aditya Birla Group
06.2021 - 12.2021
Young Leader MT
Aditya Birla Group
06.2020 - 05.2021
System Engineer
Infosys Limited
06.2016 - 05.2018
MBA - Strategy & Ops
IIM Calcutta
B.Tech - ECE
GGSIPU, Delhi
Class XII - undefined
L.N.P.S (CBSE)
Class X - undefined
L.N.P.S (CBSE)