Piyush Bhola

• Handling 2 major processes globally for Deel - Benefits, Super-Annuation Australia + global processes - Tax forms, Expenses, Cost Calculation
• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
• Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
• Coached team members in techniques necessary to complete job tasks.
• Leading a team of 10 Analysts for the Global Operations Service team
• 105% Achievement with a 99% Quality assurance

● Led a team of 14 Lead Generation and Sales Specialists.

● Responsible for Key Result Areas (KRAs) including SQOS, MQS, and target attainment, and for developing strategies, data visualization and planning for the Global BDAS.

● Consistently achieved 140% of quota every month.

● Provided regular team training and people management, maintaining strong one-on-one sessions.

● Contributed to India being the highest-rated region in SQOs and Meetings Qualified within APAC since June 2023.

● Responsible for the launch of a Video Based Learning Segment (MOOC platform).

● Closed partnerships and strategized, planned, and executed a global business segment while managing a team of 70+ associates.

● Built a new platform in 3 months with online courses from global trainers and instructors (over 1200+ courses) with organic leads.

● Raised 7 crore Rupees in 3 months, primarily from the US, UK, Australia, and Canada.

● Responsible for the company's P&L and entire sales, marketing, and operations organization.

● Headed a team of 30+ managers and 1000+ influencers across India.

● Managed customer support, renewals, business intelligence, operations, human resources, and marketing.

● Handled 4 different segments of business revenue and structured the whole system.

● Raised 1.3 Cr Rupees with an average ticket price of 3500 rupees.

● Raised funding from Shark Tank India and seed investors of 3 million dollars. ● Built the brand through organic leads, partnerships, and strong leadership.

● Responsible for generating company revenue with the team (6+ cr).

● Handled professional learners across the country.

● Responsible for training new associates and preparing performance tracking reports on a weekly basis.

● Managed team building, customer relations, and P&L for the department.

● Planned store sales targets and maintained store KPIs through team management.

● Managed store layout, customer service, and customer queries.

● Oversaw inventory and shrinkage control, including monthly inventories and shrinkage trend analysis.