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PROFILE SUMMARY: Highly motivated professional with extensive experience in Customer Service and Leadership roles. Proven to exceed expectations and produce results with integrity. Aiming to obtain a remote position with a company where my skills are applicable and I can demonstrate my customer support abilities. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

 Hardworking, bilingual, team member ready for new challenges and career growth within a company. Expert with online and virtual scheduling. Friendly customer service and familiar with assisting guests over the phone, chat, and professional emails. Excellent communication skills, planning, and problem-solving abilities. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment. Bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving skills. 

Hardworking and competent in dealing with customers from various classes. Ensures peak operational performance. High-level proficiency with Microsoft Word, Excel, and the Internet. Excellent communication and interpersonal skills with keen attention to detail. Systematic Lead Customer Service Representative committed to simultaneously handling customer and associate needs. Thorough and skilled researcher possessing first-rate communication and analytical problem-solving abilities. Focused on increasing team performance by defining and clarifying goals, responsibilities and roles.

Hardworking Collections Specialist adept at persuading customers and obtaining payments. Strong researcher with top-notch follow-through and meticulous attention to detail.
Highly qualified, customer-focused professional with several years of successful experience in positions of increasing responsibility and duties. Operates with a strong sense of urgency and thrives in a fast paced environment. Seeking a challenging and stimulating position.


Piyush Chandel

Summary

Overview

Work History

Team Lead — Uber Eater Service (Email & Chat | US & Canada)

Subject Matter Expert — Uber Courier Service (Pilot Batch | Email & Chat | US & Canada)

Support Manager — 1Win Gaming (Voice Process | India, Pakistan & Bangladesh)

Customer Support Executive — Uber Rider Support (Email & Chat | US & Canada)

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Bachelor of Science -

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Team Lead — Uber Eater Service (Email & Chat | US & Canada)

Subject Matter Expert — Uber Courier Service (Pilot Batch | Email & Chat | US & Canada)

Support Manager — 1Win Gaming (Voice Process | India, Pakistan & Bangladesh)

Customer Support Executive — Uber Rider Support (Email & Chat | US & Canada)

Bachelor of Science -

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