Piyush Chordia
PUNE
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
10
10
years of professional experience
Work History
Associate Team Lead
Expleo Solutions
09.2013 - Current
- Built strong relationships with customers through positive attitude and attentive response.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Mentored and guided employees to foster proper completion of assigned duties.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Reviewed, implemented and updated company records related to team activities for future reference.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Evaluated customer needs and feedback to drive product and service improvements.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Generated reports detailing findings and recommendations.
Education
Bachelor of Computer Science - Computer Engineering
PCCOE
Pune06.2012
Skills
- Staff Training
- Project Requirements
- Information Updates
- Overseeing Daily Activities
- Customer Needs Assessments
- Investigator Meetings
- Team Guidance
- Coordinating Team Projects
- Client Support
- Employee Relationships
- Issue Resolution
Timeline
Associate Team Lead
Expleo Solutions
09.2013 - Current
Bachelor of Computer Science - Computer Engineering
PCCOE
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