Piyush Garothkar

Work History

Head of Store

Sterlite Technologies limited

Aurangabad

02.2023 - Current

Managed the day-to-day operations of the store, including staffing, budgeting, scheduling and inventory management.
Recruited, trained, evaluated and supervised store personnel.
Collaborated with other departments to ensure smooth daily operations of the store.
Ensured compliance with company policies and procedures as well as local laws and regulations.
Conducted regular staff meetings to discuss operational issues and new initiatives.
Oversaw inventory management through cycle counts, audits and shrinkage control.
Maintained accurate records of all transactions related to the store's finances.
Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Established store tactics and strategies to achieve operational performance and sales goals.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Generated repeat business by responding to customer concerns with friendly and knowledgeable service.

Inside Sales Manager

Sterlite Technologies Limited

Melbourne

11.2021 - 01.2023

Conducted weekly one-on-one meetings with each inside sales representative to review performance and set individual goals.
Created reports on the overall performance of the inside sales team, including monthly revenue figures and client retention rates.
Scheduled regular team meetings to discuss current projects, provide updates on progress and share best practices.
Established strong relationships with key customers by providing timely responses to inquiries, addressing concerns and resolving issues quickly.
Developed feedback surveys for customers in order to gain insight into their needs and preferences.
Maintained accurate records of all customer interactions using CRM software.
Monitored daily sales activities of the inside sales team members through reports generated from the CRM system.
Identified areas where processes could be improved within the organization in order to streamline operations.
Participated in weekly strategy sessions with executive leadership team to brainstorm new ideas for growth initiatives.
Reported sales metrics to senior management and suggested improvements that could be made to increase the value of collateral.
Monitored employee productivity and motivated team to meet daily goals.
Coordinated Daily Field Reports (DFRs) and distributed to clients.
Established ambitious goals for employees to promote achievement and surpass business targets.
Used change methodologies to increase sales and led projects for increased productivity.

Head of Inside Sales

Sterlite Technologies Limited

Aurangabad

10.2017 - 11.2021

Developed and implemented strategies to increase sales revenue, customer loyalty, and market share.
Conducted regular meetings to review progress against goals, analyze trends in the industry, and identify new opportunities for growth.
Established key performance metrics to measure success of sales staff including call volume, conversion rate, and average order size.
Implemented CRM system to track customer data and improve efficiency of sales process.
Created and managed inside sales team of 10 personnel with focus on training, performance management, and career development.
Negotiated contracts with vendors to secure discounts on materials used by the company.
Developed pricing strategies based on competitive analysis and market conditions.
Provided leadership in forecasting, budgeting, planning, staffing decisions and resource allocation.
Built relationships with customers through proactive communication and engagement initiatives.
Assisted in developing strategic partnerships and alliances that expand product and service offerings into new markets.
Communicated with repeat customers to build long-term relationships.
Lead inside sales meetings to outline projected goals and marketing campaigns.
Resolved customer complaints regarding sales and service.
Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.

Demand Planning Manager

Sterlite Technologies

Aurangabad

01.2016 - 09.2017

Developed and monitored demand plans for products to ensure accuracy of sales forecasts.
Analyzed historical data, market trends and customer feedback to create accurate short-term and long-term demand plans.
Coordinated with cross-functional teams including marketing, sales, finance, and operations to develop integrated demand plans that met organizational objectives.
Collaborated with supply chain partners to ensure timely delivery of materials needed for production plan fulfillment.
Identified risks associated with the demand planning process and developed strategies to mitigate them.
Created reports on current inventory levels, projected sales volumes, seasonal fluctuations in demand. for management review.
Monitored customer service levels by assessing backorders and stockouts against set goals.
Evaluated existing systems and processes to identify areas of improvement in the demand planning process.
Analyzed actual sales results against planned targets at various time intervals throughout the year.
Developed a thorough understanding of product lifecycles in order to anticipate changing demands over time.
Analyzed demand generation campaign performance, targeting key performance indicators to build and refine approaches to optimizing receptivity and interaction from target markets.
Cooperated with sales and marketing divisions to develop implementation plans for new demand generation strategies, providing guidance and gathering feedback on approaches.

Sales Export Manager

Sterlite Technologies

Aurangabad

11.2014 - 12.2016

Developed sales strategies to increase export opportunities.
Identified and developed relationships with new international customers.
Negotiated contracts with overseas clients for the sale of products and services.
Managed logistics issues related to international shipments, including customs clearance, insurance and freight forwarding.
Analyzed market trends in export markets to develop pricing strategies for different countries.
Monitored global economic trends that impact the company's ability to sell abroad.
Created reports on export sales performance and presented them to senior management.
Assisted in developing promotional materials for international campaigns.
Collaborated with marketing teams to create effective campaigns aimed at increasing exports.
Ensured compliance with all applicable laws and regulations related to exporting goods internationally.
Organized visits by foreign buyers at corporate headquarters or production facilities.
Worked closely with finance team members to ensure timely payments from overseas customers.
Collaborated with sales and operational teams in global and domestic markets to leverage product capabilities.
Researched product shipping routes and conducted carrier price comparisons resulting in lower costs.
Converted products to meet foreign specifications and standards, improving operations.
Designed and planned contingency plans to facilitate shipments during postal disruptions.
Reduced trucking overhead by corresponding and synchronizing with air export team.
Implemented key performance metrics to drive improvement efforts for transportation.
Resolved customer complaints regarding sales and service.
Directed and coordinated products, services and sales activities.
Led sales planning, development and account management to grow existing accounts and establish new sales accounts.

Senior MIS Executive

HCL Technologies Limited

Chennai

08.2012 - 02.2013

Conducted regular meetings with stakeholders to discuss potential technology solutions for business needs.
Established and maintained effective communication channels between the MIS department and other departments in the organization.
Developed and implemented a comprehensive IT strategy to enhance operational efficiency.
Monitored system performance, identified problems, and recommended solutions to optimize systems operations.
Designed policies and procedures for data backup, disaster recovery, and user access management.
Analyzed customer requirements and developed technical specifications accordingly.
Coordinated with various teams such as application development, database administration, network engineering. to implement projects successfully.

Summary

Overview

Work History

Head of Store

Inside Sales Manager

Head of Inside Sales

Demand Planning Manager

Sales Export Manager

Senior MIS Executive

Education

Bachelor of Engineering - Electronics & Communications

Skills

Affiliations

Accomplishments

Certification

Languages

Work Availability

Timeline

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