Piyush Jakhotia
Pune
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
6
6
years of professional experience
Work History
Marketing and Client Services
Jeetsun EXIM
06.2024 - 08.2024
- Developed customer service policies and procedures to ensure consistent customer satisfaction.
- Monitored client feedback and implemented improvements accordingly.
- Assisted in the resolution of escalated customer complaints quickly and efficiently.
- Conducted follow-up surveys with customers to measure their satisfaction level with services provided.
Sales and Marketing Coordinator
Healthmobis
Pune
12.2022 - 05.2023
- Developed and implemented sales strategies to increase market share.
- Created promotional materials, including brochures, flyers, ads, and direct mail pieces.
- Analyzed customer feedback and provided reports on trends to management.
- Conducted market research to identify potential customers and their needs.
- Researched competitive products and pricing for sales staff use.
- Maintained relationships with clients through email campaigns, phone calls, and meetings.
- Generated leads through cold-calling, networking events, trade shows.
Marketing and Sales
Weisheit home
Pune
02.2019 - 12.2022
- We are a leading group of pharmaceutical companies, whose goal is to ensure a healthy life for each and every consumer.
- Recommended innovative ideas and suggestions.
- Promotion of products to connect with primary customers using the internet.
- Helped with managing the team and initial planning of projects.
- Researched marketing trends and surveys, and shared across the platform.
Digital Marketing Intern
Kubic Online
Pune
06.2021 - 07.2021
- Developed content for websites, blogs, and social media platforms to increase brand awareness.
- Researched potential customers to identify target audiences through surveys and focus groups.
- Managed customer relationships through various channels such as email and social media networks.
- Monitored social media for trending news, ideas and feedback.
- Conducted market research to identify trends, customer needs, and competitor activities.
Education
MBA - DIGITAL MARKETING
MITWPU
PUNE08-2023
BBA - MARKETING
Amity University
Pune05-2022
Skills
- Marketing
- Account management
- Advertising
- Personal project data analysis
- SWOT analysis
- Digital marketing
- Sales proficiency
- Marketing support
- Client Relationship Building
- Decision-making capabilities
- Customer Relations
- Performance Tracking
- Service Delivery Management
Languages
English
First Language
German
Beginner
A1
Affiliations
- Travelling
- Fitness and Gym
- Cooking and Baking
- Photography
- Playing Dhol
- Dancing
- Event Management
Timeline
Marketing and Client Services
Jeetsun EXIM
06.2024 - 08.2024
Sales and Marketing Coordinator
Healthmobis
12.2022 - 05.2023
Digital Marketing Intern
Kubic Online
06.2021 - 07.2021
Marketing and Sales
Weisheit home
02.2019 - 12.2022
MBA - DIGITAL MARKETING
MITWPU
BBA - MARKETING
Amity University