Piyush Joshi
Ghaziabad
Summary
Looking for a challenging opportunity to work in any Industry. Capable and flexible to work under aggressive project timelines and able to work on all technical aspects of the project. Demonstrated ability to work independently, or in a team with excellent relationship to client staff and other team members. Desire a position that will provide an exciting opportunity to significantly contribute to a company’s efficiency, organization and success
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Specialist
HCL Tech
10.2023 - Current
- Lead in a team of network Engineer in Maintain Verizon Business Network Infrastructure for L1 NOC Support.
- Act as a Liaison Between the technical team and senior management, providing regular update on project status, performance metrics, and upcoming initiatives.
- Join meeting with the client/ customer to get feedback from them and update the process on the floor to get CSAT Score.
- Help team to understand the scope of project and guide team to take care of customer escalations.
- Develop and implement strategies to optimize network performance, minimize downtime and enhance overall reliability
- Technology Handled : Ethernet, PIP, TDM Over Ethernet Devices (CISCO ASR 9010, JuniperMX960 , Tellabs, Ciena, Flashwave, CiscoNCS & Overture5100 etc)
- Ticketing Tools : ETMS
- Improved client satisfaction by customizing service delivery approaches according to unique business needs.
Portfolio IT Executive
Barque Hotels Pvt. LTD
08.2022 - 10.2023
- Company Overview: under IHG Group
- Network Management, Analysis Monitoring & Network Support in Data Centre.
- Experience in Cisco, Juniper & Lenovo Configuration, Routing & Switching.
- Experience on Juniper Firewall SRX550, M7i, Lenovo switches G8272, Cisco SG300
- LAN, WAN and Network devices management and troubleshooting.
- Local Area Connectivity, Structured Cabling.
- Giving Technical Support to all remote location engineers related to Network issues.
- System support and Network support services.
- Maintenance and troubleshooting of computer hardware and peripherals.
- Remote Network Support for 10 Locations 24*7
Network Engineer
Future Soft Solution Pvt. LTD
08.2020 - 08.2022
- Company Overview: under UKSWAN Project
- Network Management, Analysis & Monitoring.
- Experience in Cisco & Juniper Configuration, Routing & Switching.
- Experience in Juniper router J-2350, M7i, Juniper switches Ex-3200, Ex4200 and Arista Switch Fortigate Firewall.
- LAN, WAN and Network devices management and troubleshooting
- Giving Technical Support to all remote location engineers related to Network issues.
- Designed and deployed scalable network infrastructure for increased efficiency and reliability.
- Increased overall network stability by performing root cause analysis on recurring issues and implementing long-term solutions.
Network Field Engineer (NFE)
TERRACIS Technology PVT. LTD
08.2017 - 07.2020
- Company Overview: under UKSWAN Project
- Network Management, Analysis & Monitoring.
- Experience on Cisco & Juniper Configuration, Routing & Switching.
- Experience on configuration Juniper router J-2350 switches Ex-3200, Ex4200
- Local Area Connectivity, Structured Cabling.
- System support and Network support services.
- Troubleshoots the network issue & the co-ordination with BSNL for smooth operation of UKSWAN network 24x7x365.
- To up-gradation, Troubleshooting& maintenance of systems TCP IP configuration, creating workgroup model network. Configure Switches & Network device on LAN.
- Increased customer satisfaction by providing timely on-site support for critical network issues.
Education
M.C.A -
Dehradun Institute of Technology
Dehradun07.2017
B.C.A -
Kumaun University
Nainital07.2015
Intermediate -
Government Inter College Halduchaur
Haldwani05-2010
High School -
Government Inter College Halduchaur
Haldwani06-2008
Skills
- OSI & TCP/IP MODEL
- LAN Switching(VLAN,VTP,STP), Ether channel
- HSRP, VRRP
- Routing Protocols: OSPF,BGP,NAT
- Network troubleshooting, Network event monitoring
- Knowledge of Cisco SDWAN Technology
- Problem-solving ,Team performance improvement
- L2 Engineer
- Performance metrics , Problem-solving
- Routing and switching, LAN management
Certification
200-125 CISCO CCNA Routing and Switching
PERSONAL DETAILS
Hindi
English
Disclaimer
Ready to work anywhere in India. I hereby declare that the information furnished above is true to the best of my knowledge.
Timeline
Senior Specialist
HCL Tech
10.2023 - Current
Portfolio IT Executive
Barque Hotels Pvt. LTD
08.2022 - 10.2023
Network Engineer
Future Soft Solution Pvt. LTD
08.2020 - 08.2022
Network Field Engineer (NFE)
TERRACIS Technology PVT. LTD
08.2017 - 07.2020
M.C.A -
Dehradun Institute of Technology
B.C.A -
Kumaun University
Intermediate -
Government Inter College Halduchaur
High School -
Government Inter College Halduchaur
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