Piyush Kothari

• Managed key e-commerce accounts for NOTO Ice Cream on Swiggy, Zomato, Blinkit, Instamart, Bigbasket, Zepto, Flipkart, and Amazon.

• Oversaw a monthly P&L of ₹12 crore, with consistent revenue growth.

• Led and executed marketing initiatives to enhance brand presence, visibility, and sales performance on partner platforms.

• Created sales forecasts to target daily, monthly, and yearly objectives.

• Coordinated closely with cross-functional teams (Supply Chain, Operations, Marketing) to ensure seamless execution of plans and campaigns.

• Analyzed sales data, identified growth opportunities, and implemented strategies to achieve business targets.

• Managed an e-commerce platform with ₹12 crore monthly profitability, implementing strategic account management techniques to increase key accounts' revenue by 30% within the first year of tenure.

• Developed and executed client-specific business plans, resulting in a 25% improvement in customer satisfaction scores.

• Spearheaded cross-functional teams to streamline communication, leading to a 20% reduction in response time, and improving overall Key Accounts department efficiency.

• Handling chain accounts and major OPD contributors of the city.

• Maintaining strong relationships with partners and driving them in their business growth.

• Finding leads from the market and approaching/onboarding them to the platform.

• Managing sales/serviceability of the restaurant and helping them grow as per the market.

• Understanding P&L and CPDB of the restaurant.

• Pivotal involvement in handling projects and helping the team provide sufficient data to achieve targets.

• Acting as a single point of contact for a new vertical in Dineout - Mumbai.

• Performing strategies, executing several promotional deals to boost sales, benefit customers, and maintain a strong relationship with the restaurants.

• Providing direction and guidance, training team members in closing complex deals.

• Accountable for identifying new opportunities and generating revenue for the business within the assigned business.

• Analyzing improvement areas of the restaurants in terms of item addition and combos, photo shoots, and marketing activities to increase business for the restaurant.

• Vital role as a key point of contact for the central team and restaurants from the city end.

• Acquired and nurtured strategically important selection from top tier sellers to meet marketplace objectives

• Performed client research and identified opportunities for account growth, account penetration and market expansion.

• Currently managing portfolio of 50+ Key Accounts and responsible for their P&L on Flipkart marketplace platform.

• Strengthened merchandising and promotional strategies to drive customer engagement, and boost sales.

• Onboarded an average of 10 new accounts every month through successful product demonstrations and promotional approaches.

• Collaborated with cross-functional teams to improve the customer service experience.

• Created reports and presentations detailing business development activities.

• Articulated and demonstrated Byju's product concepts and offerings to prospective clients in easy and understandable terms.
• Generated new leads through networking and cold calling.
• Monitoring the sales cycle for multiple business opportunities consistently from qualification to closure, and negotiating prices, terms of sales, and service agreements.
• Consistently achieved 100% revenue targets and onboarded 90+ students in a 12-month tenure.