PIYUSH KUMAR
Mohali
Summary
Dedicated Customer Service providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
1
1
year of professional experience
2023
2023
years of post-secondary education
3
3
Languages
Work History
Customer Service Representative
Fusion bpo services
03.2021 - 05.2022
- I used to work in the Paytm Merchant Helpdesk Process
- I provided exceptional customer service and support
- I effectively addressed customer inquiries, resolved issues, and ensured customer satisfaction
- Utilized my excellent communication skills and ability to work in a team, I consistently delivered high quality service and enhanced customer satisfaction
- I was dealing with customer queries related financial information and profile related to their accounts, like transaction, profile name
Education
Graduation -
Punjab University
Senior Secondary - undefined
CBSE
Matriculation - undefined
CBSE
Skills
Quick learner
Awards
- Best Performance of the Month, Fusion BPO Services, 02/01/22
- Participant in NSS Camp, Swachh Bharat & Jal Shakti Abhiyan, PGGC Sector 46B Chandigarh, 12/20/19 to 12/26/19
- Participant in NSS Camp, Swachh Bharat Mission, Govt Model Senior Secondary School Sector 37 Chandigarh, 02/15/18 to 02/21/18
- Participant in Entrepreneurship Development Programme, PGGC 46 B Chandigarh, 02/06/20 to 02/10/22
Disclaimer
I hereby declare that particulars given herein are true and complete to the best of my knowledge and belief.
Personal Information
- Father's Name: Dinesh Kumar Singh
- Date of Birth: 12/29/00
- Nationality: India
- Marital Status: Single
Timeline
Customer Service Representative
Fusion bpo services
03.2021 - 05.2022
Senior Secondary - undefined
CBSE
Matriculation - undefined
CBSE
Graduation -
Punjab University
Similar Profiles
Aleks CalanoAleks Calano
IT Technical Support Intern at Fusion BPO Services PhilIT Technical Support Intern at Fusion BPO Services Phil
Amit Kumar SarkarAmit Kumar Sarkar
Assistant Manager Quality at Fusion BPO Services Pvt LtdAssistant Manager Quality at Fusion BPO Services Pvt Ltd
Birendra Nath LayekBirendra Nath Layek
MIS Team Leader at Fusion BPO ServicesMIS Team Leader at Fusion BPO Services