Piyush Sharma

1.Market Strategy and Expansion:

• Develop strategies for entering new markets or expanding existing ones.
• Define medium and long-term roadmaps for growth and profitability.
• Conduct market research and analysis to identify opportunities and risks.

2. Operational Efficiency:

• Implement operational strategies to enhance efficiency and profitability.
• Analyze operational processes and workflows to identify areas for improvement.
• Develop and implement solutions to streamline operations and reduce costs.

3. Financial Management:

• Own the operations P&L and monitor financial performance.
• Analyze financial data to identify trends and make recommendations for improvement.
• Implement cost and time management strategies to maximize profitability.

4. Product Innovation:

• Evaluate and introduce new product features or innovative offerings.
• Collaborate with product development teams to prioritize and launch new features.
• Monitor market trends and customer feedback to inform product decisions.

5. Team Leadership:

• Manage a team of individuals across various functions.
• Set clear objectives and performance metrics for team members.
• Provide mentorship, guidance, and support to foster professional development.

1. Safety and Compliance:

• Ensure that all cinemas in the region comply with safety and security regulations.
• Implement procedures to mitigate risks and ensure a safe environment for staff and customers.

2. Standard Operating Procedures (SOP):

• Ensure that cinemas in the region follow and execute SOPs effectively.
• Monitor adherence to SOPs and provide guidance or training where necessary.

3. Performance Management:

• Coach and direct cinema teams to achieve defined Key Performance Indicator (KPI) targets.
• Set performance expectations and provide regular feedback to drive improvement.

4. Revenue Maximization and Expense Optimization:

• Assist cinemas in achieving KPIs that maximize revenues and optimize expenses.
• Analyze financial data and identify opportunities to improve profitability.

5. Operational Income Maximization:

• Contribute to maximizing Theater Operative Income/EBITDA.
• Develop and execute action plans for underperforming cinemas to improve their financial performance.

6. Audits and Process Improvement:

• Conduct regular audits of cinema operations and develop action plans for process improvement.
• Collaborate with unit heads to address deviations and implement continuous improvement initiatives.

7. Stakeholder Management:

• Liaise with government agencies, mall developers, cinema owners, and other relevant authorities for operations and new openings.
• Build and maintain relationships to facilitate smooth operations and resolve any issues.

8. Training and Development:

• Foster training and process modules for effective daily operations.
• Assist in recruitment and selection of administrative profiles for cinemas in the region.
• Support the training team in developing effective cinema training programs.

9. Talent Management:

• Establish a learning and development environment to promote talent management.
• Identify and nurture talent within the organization to support long-term growth.

10. Cross-Functional Coordination:

• Coordinate with various functions and provide support to resolve operational challenges.
• Collaborate with the head office to address opportunities and align regional operations with organizational goals.
  

1. Store Management:

• Schedule and assign tasks to employees, ensuring operational requirements are met.
• Recruit, train, and maintain store staff, providing coaching and discipline as needed.
• Ensure customer satisfaction by understanding and addressing their requirements.

2. Merchandising and Marketing:

• Maintain merchandise availability and formulate pricing policies.
• Analyze sales trends and implement marketing strategies to drive revenue.
• Secure merchandise and ensure store safety and security.

3. Business Operations:

• Review financial statements and sales records to determine marketing strategy changes.
• Maintain operational standards and enforce policies and procedures.
• Manage inventory, control costs, and analyze sales figures for forecasting.

4. Jio Mart Operations:

• Define and improve key metrics such as SLA adherence and cost management.
• Drive culture of ownership and empowerment within fulfillment centers.
• Optimize distribution network and implement new technology/processes.
• Ensure cost-effective warehousing and accountable for P&L of warehouses.
• Develop and motivate regional team for higher performance.

1. Venue Management:

• Oversee a team of venue managers responsible for direct sales at various venues within the area.
• Ensure effective management and coordination of venue activities to drive sales.

2. Sales Accountability:

• Accountable for the sales performance of the venues, particularly through bookings and reservations.
• Develop strategies to increase sales and meet revenue targets.

3. Team Training and Development:

• Conduct regular training sessions for venue managers to enhance their sales skills and product knowledge.
• Provide guidance and support for the career growth of venue managers.

4. Stakeholder Relationship Management:

• Maintain strong relationships with venue general managers and owners to ensure smooth operations and collaboration.

5. Performance Review and Action:

• Review daily and weekly Management Information System (MIS) reports to assess venue performance.
• Take appropriate actions based on MIS insights to address any issues or capitalize on opportunities.

6. Business Expansion:

• Identify and meet with potential venue partners to expand the network of venues within the geography.
• Negotiate and close deals to onboard new venues, contributing to business growth and market presence.

1. Customer Service & Team Leadership:

• Creates an exceptional atmosphere in food and beverage areas, constantly striving to exceed guest expectations.
• Reviews feedback and data to identify areas for improvement and enhances service performance.
• Handles employee concerns urgently, ensuring fair treatment and respect for all team members.
• Recognizes and rewards desired behavior and performance, and ensures thorough training before assigning positions.

2. Sales Growth & Profit Management:

• Executes marketing promotions and new product rollouts effectively, involving the entire team in goal communication.
• Ensures each shift is adequately staffed to meet hospitality and speed goals, maintaining cleanliness and product availability.
• Analyzes business data to identify trends and make sound decisions to improve performance.
• Takes accountability for profit line items, controlling costs and executing effective hiring and scheduling.

3. Planning & Communication:

• Discusses issues and shift plans with other managers and the team, making adjustments to achieve goals.
• Involves the entire team in goal communication and action plans.
• Ensures the team handles all guest concerns promptly and with urgency, utilizing the LAST method.