Piyush Shrivastava
Cloud Manager
Noida
Summary
An achievement-driven IT professional with 16 years of experience in leading the design, development, and delivery of complex IT projects and innovative solutions. Extensive experience in implementing, supporting, and maintaining Oracle Integration Cloud Services (OICS) and Oracle Fusion ERP Cloud across various modules such as PPM, O2C, and P2P. Expertise in developing, customizing, and implementing Oracle Applications 12 in CRM modules like Oracle Install Base (CSI), Oracle Service Contracts (OKC, OKS), Field Services, and distribution & logistics modules like Order Management (OM). Competent knowledge of Oracle SCM and Flexera Cloud. Actively contributed to the development phase by tracking technical issues and solving problems across multiple projects. Excellent communication, analytical, planning, coordination, and relationship management skills. Successfully directed cross-functional teams to collaboratively evolve solutions. ITIL certified professional skilled in delivering projects on schedule and providing post-implementation support and maintenance. Holds a USl1 visa and recently completed an OIC production implementation project in the US.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
5
5
Certifications
2
2
Languages
Work History
Cloud Manager
Oracle Corporation
Noida
09.2022 - Current
- Managing 21plus developers in team.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Off-shore Technical Architect for a implementing the PPM module and building the PAAS extensions
- Design the PAAS extension and integration strategy.
- Coordinate the design, development, and implementation for all extension with each of the functional tracks and on-shore technical lead.
- Implemented integration, VBCS and PCS based application as per business need.
Senior Consultant
Deloitte Consulting
Gurgaon
02.2020 - 08.2021
- Worked on various OIC integration such as
- Oracle CPQ cloud- Oracle BRM integration
- Oracle BRM to Oracle R12 integration
- Oracle BRM to Oracle AR cloud integration
- Oracle Load planning forecast data files
- Oracle Load Planning data(Organization, Customer) to Cloud
- Oracle Load Pricing information etc
- Worked on Oracle Fusion Cloud SaaS application in AR module, worked on various technical components such as technical components BI reports/OTBI reports, conversions using FBDI's etc
- Identifying defects, questionable functions, errors, and inconsistencies in software program functions, outputs, online screens, and content for the betterment of the development process
- Interacting with team members for ensuring smooth progress of project work; ensuring adherence to quality norms throughout the implementation process
- Recognizing documents related to components and maintaining detailed study of the same as per the product changes, by getting in touch with the product developers
- Providing post-implementation, application maintenance, and enhancement support to the client with regards to the product
IT SR Application Analyst
Symantec Corporation
PUNE
06.2018 - 11.2019
- Company Overview: Veritas Technology India PVT LTD(Formerly known as Symantec)
- Working as a Techno-Functional Resource to develop and implement & Enhancements various customization of OM and CRM Modules (Service Contract and install base)
- Working as Service Contracts expert and to Review and Define Functional Setups, Development and Enhancements various customizations
- Worked in preparation of AIM (Application Implementation Methodology) documents for Functional and Technical specifications of Conversions, Interfaces, Reports and Forms customization
- Implemented Order to Cash modules: OM, Service Contracts, Receiving and module integrations with OM, AR,SC ,INV with in EBS System
- Managing various operations of the project like requirement gathering, execution on CRP1 & CRP2 and interaction with business & different stakeholders
- Performing Functional Analysis; supervising functions like design, coding, testing (CIT/SAT/UAT), user training & support team training and deployment of this custom solution (OAF, PLSQL and AOL objects)
- Resolved functional issues and technical issues, achieving the SLA and customer satisfaction
- Support For Production issues using Bugzilla maintain version controls using Perforce(P4) and Created Ad-hoc Reports
- Veritas Technology India PVT LTD(Formerly known as Symantec)
Oracle Lead
Zensar Technology
PUNE
02.2018 - 06.2018
- Analyzing the Client's needs and software requirements for determining feasibility of design within time and cost constraints; consulting with customers/clients about software system design and maintenance
- Recognizing documents related to components and maintaining detailed study of the same as per the product changes, by getting in touch with the product developers
- Providing post-implementation, application maintenance and enhancement support to the client with regards to the product / software application
SME(Technical)
NCR Corporation
Gurgaon
08.2009 - 02.2018
- Participate in Requirement gathering and part of requirement discussion with Vendor
- Performing Functional Analysis; supervising functions like design, coding, testing (CIT/SAT/UAT), Participate in User training & support team training
- Worked in the interfacing of Oracle CRM modules (Install Base, Service Contract, Oracle Quote, Oracle Order Management) to Flexera cloud Application
- Discussed critical issues raised during implementation by coordinating with Flexera Support Team on weekly basis
- Engaged in functional specification, review, design, coding, preparation of CIT/SAT test case, code review, preparation of support notes, and user training document
- Coordinated with HCL Team to assist the same in NCR coding repository, project coordination & CEMLI analysis
- Worked as a part of a big development group that monitored challenges that happened during the upgrade
- Worked on the OM to IB/Contracts Interface to achieve the current business functionality in R12
- Worked upon the Contract Approval Workflow process
- Retro fitment for the custom objects and worked upon AOL setups Proactively tuned SQL queries & Views using Explain Plan, Hints and indexes, SQL trace
- Also played the significant role for Unit testing, CIT, and SAT to testing the custom business functionality as well as for Oracle Seeded functionality
- Prepared and maintained the required documents related to functional specification, Detailed Specs, and test cases
- Worked for personalized the Install Base OAF form to meet the new business requirement/HSR integration
- Developed the new API/Interface between two Oracle Apps systems and modified the custom API
- Developed the new custom Billing Guide functionality to modify the Teleservice Charges automatically
- Fix the multiple issues in custom API, interface, custom workflow and debrief side
- Provide the production support issues related with SLA calculation, Contract entitlement, Service Order, Time and Material Workflow etc
- Developed the new Custom OA pages and Custom Oracle Workflow/Holiday Workflow requirement
- Developed the new Custom API and change in Oracle Contract billing and Oracle Copy functionality
- Fix the multiple issues in custom API, Main-Billing, Form personalization
- Worked on the development of the Oracle Data base components according to the business requirement and also customized the Oracle seeded functionality in Oracle Release
- Provide production support
- Worked on ES integration
- Worked on Service Desk integration
- Worked on Informatica integration to Tera data warehouse system
Education
Master of Computer Application - Computer Applications Development
UPTU(IMS GZB)
Ghaziabad 07.2006 - 06.2009
Skills
OIC,VBCS,PCS,OCI,VBS DevOps,AnseibleTerraform
ICS(Infra as devops),ATP,XML,JSON,BIP REPORTS
JAVA,PLSQL,SQL,Shell Scripts,OAF,Struct,Hibernate
SaaS, PaaS, Oracle Order Manager, Oracle CRM
Oracle PPM
Certification
ITIL Certified
Timeline
OCI Foundations OCA
08-2024
Oracle Cloud Platform Application Integration Specialist
03-2024
ITIL Certified
01-2024
Cloud Manager
Oracle Corporation
09.2022 - Current
Finance cloud payble Foundation 2023
06-2022
Oracle Datamgmt 2022 foundation OCA
11-2021
Senior Consultant
Deloitte Consulting
02.2020 - 08.2021
IT SR Application Analyst
Symantec Corporation
06.2018 - 11.2019
Oracle Lead
Zensar Technology
02.2018 - 06.2018
SME(Technical)
NCR Corporation
08.2009 - 02.2018
Master of Computer Application - Computer Applications Development
UPTU(IMS GZB)
07.2006 - 06.2009
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