Piyush Thakkar
Ahmedabad,GJ
Summary
Accomplished professional with a proven track record at Swissquote, adept in customer service and problem-solving. Excelled in fostering team collaboration and enhancing sales strategies, leading to significant revenue increases. Skilled in time management and maintaining positive client relationships, ensuring high levels of satisfaction and team efficiency.
Overview
17
17
years of professional experience
Work History
IB
Swissquote
03.2012 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Team Leader
Afx Capital
06.2014 - 01.2017
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Sales Coordinator
HDFC Bank
04.2012 - 06.2014
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
Agency Development Manager
Bharti AXA Life Insurance Company
01.2010 - 01.2012
- Managed staff performance of staff by proactively addressing deficiencies and training weaknesses.
- Answered phone calls and e-mails regarding inquiries and arranged meetings for official business.
- Approved staff hiring, termination, promotions and department transfers.
- Maintained personnel files and regularly conducted audits to verify accuracy of information.
Sales Manager
Reliance Life Insurance
06.2007 - 01.2010
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
BBA - Marketing
GLS
Ahmedabad05-2004
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
Timeline
Team Leader
Afx Capital
06.2014 - 01.2017
Sales Coordinator
HDFC Bank
04.2012 - 06.2014
IB
Swissquote
03.2012 - Current
Agency Development Manager
Bharti AXA Life Insurance Company
01.2010 - 01.2012
Sales Manager
Reliance Life Insurance
06.2007 - 01.2010
BBA - Marketing
GLS
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