Piyush Verma

• Ensure 1.0 CR Business Per Month Phoenix Citadel Mall Indore 10 July 2023 till 2024
• Ensuring business in 18000 Square Feet.
• Ensure Average Bill Value ABV 8000 RS,
• Ensure Average Selling Price 4000.
• Ensure 1250 Number Of Bill NOB Client billing in the month with footfall of client 10000 per month
• Ensure 25% Conversion on an average on monthly basis.
• Ensure Quantity Per Bill BQ and UPT Should be 2.
• Ensuring Personalized customer service to each customer according to their occasion.
• Ensure Customer Enquire Lead generation on daily basis.
• Ensure Daily Follow up on customer lead report.
• Ensure Proper calling, what's up, message and email to customer.
• Ensure Daily google review by each customer and ensure 5-star rating.
• Ensure Convenient and comfortable client appointment and meeting.
• Ensure smooth hospitality during the client visit.
• Ensure daily designer and merchandise discussion for training of the fashion consultant.
• Ensure Daily briefing with data lead open, appointment for the day and business plan.
• Ensure Visual merchandize standard according to brand standard.
• Ensure daily working on DSR Report.
• Ensure daily working on SLA Service level agreement according to SOP.
• Ensure All the Marketing event and Pop up appointment for every new launch.
• Ensure Marketing activity to target core target customer.
• Ensure H and I marketing and ATL and BTL activity,
• Ensure Digital Marketing on Instagram, Facebook and you tube.
• Ensure Search Engine optimization in google to find our store at number one position.
• Ensure effective Customer Service Customer Satisfaction and Customer orientation.
• Ensure Smooth execution of customer loyalty program and the redemption. Ensure 50 Lakh Business Per Month.
• Ensure Weekly global count of 50 Article.
• Ensure Weekly PPT of Store.
• Ensure Replenishment of Store.

Ensure weekly Roaster of Staff.

• Ensure 45 Lakh Business Per Month Phoenix Citadel Mall Indore 10 JAN 2023 to 09 JULY2023
• Ensure 2500 Average Bill Value.
• Ensure Quantity Per Bill 3.0.
• Ensure Average Selling Price 850.
• Ensure Store Conversion Should 25%
• Ensure making bills per month 1800.
• Ensure Customer Service to 7195 customers monthly.
• Ensure Weekly PPT of Store.
• Ensure Replenishment of Store.

• Ensure Business Execution in Store Size of 25000 Square Feet. Bhopal Madhya Pradesh 21 DEC2019 to 09 JAN 2023
• Ensure P & L, Sale Target achievement.
• Control Manpower Cost, Utility cost, Maintenance Cost, Security Cost, Housekeeping Cost.
• Control OPEX Cost.
• Ensure 15% EBITDA Should Achieve.
• Control Store Shrinkage, Markdown and Dump.
• Ensure Premarketing and Post Marketing Budget and Expense.
• Ensure 1.5 Cr Sales Achieve per Month.
• Ensure other Income through Marketing and Promotion.
• Ensure Inventory Management, Customer Service and Visual Merchandising.

Ensure Customer Orientation, Customer Loyalty Program.

• Ensure Store Sales and Profit. Mumbai Linking Road 16 OCT 2017 to 18 DEC 2019
• Handling departments like cash, merchandise, housekeeping, security, general administration . Indore Centure21 Mall
• Ensure Store KPI Conversion, ABV, ASP, BQ, Bills and Quantity.
• Ensure W2W Week on Week Growth, YOY Year on Year Growth.
• Achieve WTD, MTD, YTD Target.
• Weekly reporting to head office
• Control Store Shrinkage, Pilferage.
• Control Store Operation Cost and Man Power Cost.
• Ensure Staff Productivity, Staff efficiency.
• Ensure Store Presentation and Service Capability,
• Ensure Annual Inventory, Partial Inventory Audit.
• Competition benchmark daily.
• Liaison with local authorities and adherence to compliance
• Imparting training to team members.

• Ensure Store Sales and Profit. Mumbai Linking Road 16 OCT 2017 to 18 DEC 2019
• Handling departments like cash, merchandise, housekeeping, security, general administration . Indore Centure21 Mall
• Ensure Store KPI Conversion, ABV, ASP, BQ, Bills and Quantity.
• Ensure W2W Week on Week Growth, YOY Year on Year Growth.
• Achieve WTD, MTD, YTD Target.
• Weekly reporting to head office
• Control Store Shrinkage, Pilferage.
• Control Store Operation Cost and Man Power Cost.
• Ensure Staff Productivity, Staff efficiency.
• Ensure Store Presentation and Service Capability,
• Ensure Annual Inventory, Partial Inventory Audit.
• Competition benchmark daily.
• Liaison with local authorities and adherence to compliance
• Imparting training to team members.

• Deliver business of 9 Caror ABP per year with 110% achievement. Pink Square Mall-Jaipur 08Sep2015 to 16Nov2017

· Perform with team of 45 staff and 32 brands with the monthly business of 70 Lac. Central Mall-Indore

· Handle inventory of 30000 quantities and area of 15000 square feet.

· Making cluster weekly according to theme and execute same.

· Closely monitor each MC sales report & discuss with the team, HO and Vendor.

· Coordinate between HO, Vendor, Store Team, VM, and Store Manager.

· Sending stock requirements, fast moving articles to category buyers on weekly.

· Sending option plan size set the detail to the buyer on weekly basis.

· Sending freshness index report to the buyer on weekly basis.

· Sending daily SOH and Racking Capacity Report, Stock Gap report to HO.

· Ensure Planogram should be followed as per visual merchandise guidelines.

· Ensure global count, PI, and AI should conducted on time with accuracy.

Ensure all measures are taken to control store shrinkage.

• Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.

· Managing department of food & team of 50 member including floor associate 06 SEP 2012 to 10 SEP /2014

· Achieve ABP Sales Target 40 Crore per year of food category. Indore-Nepaniya

· Contribute 30% total sale of store &inventory should not cross 3.5 Cr monthly

· Control shrinkage of department below .33% of total sale of food category.

· Contribute 30% total sale of store & stock cover for only 30 days for food.

· Managing department of food category: -Fruit and Vegetable, Meat, Dairy, Frozen and Bakery, Oil and Ghee, Spices.

· Work on Business monitoring report, Product availability report, Aging Stock Report, Negative on hand report, Partial Inventory Report, Goods Receiving Report, and Barcode Error Report

· Ensure HACCP, Hazard Control Critical Point should follow for food safety.

· Work on Business monitoring report, Product availability report, Aging Stock Report, Negative on hand report, Partial Inventory Report, Goods Receiving Report, and Barcode Error Report.

· Handle Food Safety audit, Business Monitoring Audit.

• Handling department of Food department Malhar Mall- Indore 08 OCT 2010 to 05 SEP 2012
• Daily work on shelf availability report, SMR report.
• Ensure BAM Be a Merchant should execute on daily basis for price change.
• Work on cash office report, DDMR report, Price difference BRDC report.
• Ensure Proper Liquidation on old stock by taking good price with buyer.
• Ensure GC of all high value products and Match Inventory with system Stock.
• Ensure authentic and proper price communication on floor.
• Ensure Price Bench Mark execution on daily basis with our competitor.
• Maintain WIBI: -would I Buy IT and alive @ 5 in Fresh.
• Ensure 95% achievement in food safety audit.
• Ensure 44% Sale Contribution of Food.
• Maintaining FIFO and FEFO.
• Prepare picklist on regular basis for the refilling of stock.
• Ensure food safety audit on daily basis.

• Handling department of Living Furniture and office furniture. Indore 03 JULY 2009 to 07 OCT 2010
• Coordinating with the Fitting & Dispatch department.
• Ensuring stock replenishment.
• Controlling and liquidating damaged good.
• Coordinate with fitting and dispatch department.
• Ensure customer home visit for measurement and ensure customize order according to customer.
• Ensure Visual merchandising standard on the floor.
• Ensure Personalize customer service understand requirement of customer entire home.
• Ensure proper conceptualizing sailing to customer.
• Provide Entire Lifestyle Luxurious Shopping Experience to Customer.
• Ensure proper follow up with customer visited to store.
• Ensure after sales service, customer service and customer orientation.
• Ensure best visual merchandizing standard on floor.
• Ensure proper demo and presentation of product.
• Provide Training to staff regarding product knowledge.

• Handling the department of Mobile, Electronics and CDIT. Iscon Mall- Ahmadabad 03 JULY 2008 to 02 JULY2009
• Ensure not more than 20 Lac inventory and no aging stock of mobile .
• Ensure Mobile sale should do before the price drop.
• Ensure Mobile. Inventory Should Maintain as per requirement.
• Ensure daily mobile and accessories stock count.
• Communicate Finance Scheme, EMI Scheme, and Promotion to customer.
• Ensure Mobile ordering on weekly basis.
• Ensure Fast Moving Mobile ordering on time with buffer stock.
• Ensure communication form category should execute on daily basis.
• Ensure Partial Inventory and Annual Inventory as per schedule given by HO.
• Ensure inventory management, Customer service, and people management.

Ensure planogram should implemented on floor.

• Handling department of Mobile and, Electronics. Treasure Iceland Mall- Indore 16 JAN 2006 to 02 JULY 2008
• Ensure all Mobile displays as per the planogram and layout. Metropolitan Mall- Jaipur
• Ensure Mobile Feature Specification visual present with mobile display.
• Ensure category-wise merchandising of mobile and accessories.
• Coordinating with the category team and Team members.
• Execute promotion of Home Brand more focus to create brand buildup.
• Ensure visual merchandising, product availability customer-centricity.
• Distribute sales target and motivate the team to achieve sales target of store.