Piyush Verma

• Managing a team of 5+ individuals who work as Account Leads and take care of client requirements.
• Leading new transitioning projects to JBS Gurugram office for NAM region
• Oversee end-to-end processing of invoices (PO, NON-PO) and payments (bank through check, ACH, and wire payments), ensuring accurate recording and compliance with departmental policies and procedures.
• Manage escalations & provide the solution to the client. Maintain vendor database management.
• Develop team members by managing performance, setting goals, providing ongoing training and maintain strong employee relationships.
• Empowering data-driven decision-making by fulfilling stakeholder needs with data pulls, dashboard updates, and answering questions
• Prepare monthly reports such as database report, Contract ending reports, Aging Report , Cash Receipt Report and other relevant financial metrics.
• Expertise in account reconciliation activities covering Operating expense reconciliation and ledger reconciliation
• Preparation of variance analysis report which draws the comparison of costs paid between current period and previous period
• Established control points in BAU process to ensure 100% quality and customer satisfaction, and manage KPI's and SLA's.
• Streamlining financial reports, identifying cost-saving opportunities, and conducting monthly revenue risk analyses for the executive team
• Leading calls with NAM directors and perform root cause analysis to identify
  gaps and propose solutions for improved customer satisfaction score(CSAT).
• Preparing and Maintaining SOPs in line with SOP quality requirement and keeping SOPs up to date.

Reviewed incoming invoices and materials, ensuring accuracy and compliance Prepared and submitted weekly, monthly, and quarterly reports to client companies.
► Audited vendor and expense invoices, ensuring proper coding and compliance with client policies.
► Resolved invoice issues and released payments while working across the UK, Ireland, and Denmark markets.
► Followed up on requisitions to resolve invoice holds, adhered to internal compliance policies, and served as a Subject Matter Expert (SME) for the team and clients.
► Maintained a Daily Tracker, updated standard operating procedures (SOP), and
utilized ERP tools such as WATT, SMART, COUPA, PEOPLE SOFT, and the
Service Now platform for query resolution..

• Ensure the month end close is complete within the allocated deadline
• Responsible for creating daily reports using EXCEL tools
• Handled processing and query resolution of various clients

• Undertook a project titled 'Indian Microfinance Sector in Capital Market' under the guidance of Mr
• Ankit Suri, an Assistant Manager; executed the project diligently and received an 'A' rating