Experienced identity and access management (IAM) professional with 9 years as Senior Technical Account Manager. Specialized in deploying Oracle IAM solutions, including OIM, OAM, and OUD. Delivered scalable IAM implementations, optimized access security, and led system integrations for large enterprises, ensuring secure and compliant access management.
Overview
10
10
years of professional experience
5
5
Certifications
Work History
Senior Technical Account Manager
Oracle India Pvt Ltd
Noida
05.2025 - 03.2026
Acted as the primary contact for client engagement, facilitating effective communication and timely service delivery.
Managed strategic identity and access management implementations for key enterprise clients, aligning with specific needs.
Enhanced client satisfaction through prompt delivery of IDAM services and proactive relationship-building efforts.
Conducted quarterly service review meetings, presenting performance metrics and value to align on improvement initiatives.
Advised clients on IAM best practices, governance, and roadmap planning to strengthen security frameworks.
Oversaw end-to-end identity and access management operations, including system monitoring and issue resolution.
Troubleshot high-severity issues in OIM and OAM systems, collaborating with technical teams for swift resolutions.
Streamlined billing processes, reducing delays in resource onboarding and ensuring accurate financial tracking.
Managed WebLogic server installations and configurations for enterprise applications.
Integrated OIM with SAP HR, Siebel AD, and EBS to streamline identity management processes.
Implemented and customized OAM SSO and OAuth APIs for secure authentication workflows.
Installed and configured Oracle Identity and Access Management Suite on AIX servers.
Executed production-to-disaster recovery cloning to enhance system reliability.
Established disaster recovery setups to ensure optimal operational continuity.
Customized user interface within sandbox environments, mapping attributes to improve user experience.
Managed WebLogic server installations and configurations for enterprise applications.
Monitored system performance, implementing tuning strategies to optimize application efficiency.
Education
B.Tech - Electronics and Communication Engineering
K.P. Engineering College
UP, India
01-2014
Senior Secondary (XII) -
John Milton Public School
Agra, India
01-2010
Secondary (X) -
John Milton Public School
Agra, India
01-2008
Skills
Customer relationship management
Operating systems
Account management
Solution design and implementation
API management
SSO implementation
Oracle HTTP server and WebLogic server
Remote access tools
Data analysis tools
Team collaboration
Accomplishments
Among Top 10 Disciplined Students at K.P. Engineering College
India-wide CMC Employability Test Rank: 883
Winner in Debate, GK Competitions, and Sports (Shot Put)
Languages
Hindi
English
Hindi
Projects
IOCL, Noida, IDAM Implementation Project, 01/01/18, Current, Full-stack OIM and OAM setup and integration on AIX., Installed WebLogic and executed RCU for repositories., Integrated OIM with OUD and target systems (AD, Siebel, SAP HR, EBS)., Configured access policies, organizations, and user groups., Created and configured OAuth APIs for secure mobile access.
Solaris Servers Support & Coordination, 01/01/16, 01/01/18, Handled support for Solaris servers., Coordinated team tasks and managed escalations for critical issues.
Projects Academic
Wireless Equipment Control Using AT89C51, Remotely control devices using microcontroller & ASK transmitter.
Electronic Eye, Light detection security system using photo-detectors.
Personal Information
Willing To Relocate: 1
Date of Birth: 07/17/93
Gender: Male
Certification
Oracle Cloud Infrastructure 2025 Certified AI Foundations Associate