Piyush Kumar Singh
Bhopal
Summary
Dedicated to bettering the customer experience with reliable product education, timely assistance, helpful feedback and respectful conflict management response. Enthusiastic and personable individual who enjoys working with people and building long-lasting relationships and product loyalty.
Overview
6
6
years of professional experience
Work History
Zomato Delivery Partner
Zomato
Bhopal
07.2022 - Current
- Collected payments from customers upon successful completion of deliveries and ensured accurate recording of transactions in company systems.
- Adhered strictly to company policies regarding safe handling of packages, proper use of protective equipment.
Dth Service Engineer
Own Venture
Bhopal
07.2020 - 02.2022
- Responded quickly to emergency calls from customers regarding technical issues.
- Resolved escalated customer complaints regarding product quality or service delivery issues.
- Tested, debugged and repaired defective components or systems onsite or in-house.
Mobile Accessories Proprietor
Self Owned
Bhopal
02.2018 - 03.2020
- Implemented cost-saving measures throughout the organization in order to reduce overhead expenses.
- Developed and implemented business strategies to increase sales and profits.
- Monitored budgeting activities such as tracking spending against budget allocations.
- Identified new markets for products and services to expand customer base.
Education
Electrical, Electronics And Communications Engineering
LNCT, BHOPAL
Bhopal MP10-2021
High School Diploma -
GOVT NAVEEN H SCHOOL, ARERA COLONY BHOPAL
Bhopal, MP BhopalSkills
- Deadline Adherence
- Effective problem solving
- Customer Service
- Data Entry
- Account updating
Timeline
Zomato Delivery Partner
Zomato
07.2022 - Current
Dth Service Engineer
Own Venture
07.2020 - 02.2022
Mobile Accessories Proprietor
Self Owned
02.2018 - 03.2020
Electrical, Electronics And Communications Engineering
LNCT, BHOPAL
High School Diploma -
GOVT NAVEEN H SCHOOL, ARERA COLONY BHOPAL
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