Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Languages
Interests
Timeline
TruckDriver
Piyush P Shah

Piyush P Shah

Kochi

Summary

With over 24 years of experience in the ICT industry, successfully navigating various geographies and cultures. Expertise lies in guiding customers through their digital transformation journey, ensuring success at every step. Consistently achieving revenue targets, driving profitability, and building strong relationships. Exceptional communication and interpersonal skills enabling effective connections with others. Core competencies include identifying and cultivating profitable business relationships, strategic account planning and governance, solution selling, and generating business value. Adept at managing and fostering strong relationships with key stakeholders and decision makers. Tech-savvy innovator with hands-on experience in emerging technologies, passionate about continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

24
24
years of professional experience

Work History

Head - International Business

CSquare Info Solutions Ltd.
02.2024 - Current
  • Identify & drive business in International markets
  • Work on strategic initiatives involving new product
  • Improve bottom line by restructuring existing burn & increase automation across functions

Self Employed

T-Side Pharma Logistics LLC
02.2021 - 03.2023

Managing end to end Supply chain & logistics management for several Wellness Stores in GTA

Negotiate existing contracts & manage multi-level relationships

DGM – Strategic Business Development

Reliance Jio Infocomm Ltd
02.2017 - 01.2018
  • Managed key customer engagements as a senior Business Development Partner Responsible for customer relationship management, new business development and growth I was also driving strategic vendor / partner engagements to generate new revenue streams
  • Managed a portfolio of accounts, ensuring consistent revenue generation through effective account retention strategies.

Business Head

Tech Mahindra Ltd
04.2015 - 09.2016
  • West Africa (Enterprise) New business acquisition & positioning multiple products & services
  • Manage & grow team of relationship managers for the region
  • Build a local delivery unit to optimize costs
  • Develop Go To Market Strategies with Technology partners across verticals in the region
  • Key Achievements: got West Africa back in focus for TechM by new logo win after a gap of 5 years
  • picked up a first of its kind Infosec deal at Nigeria's largest bank (by mkt cap)

Key Account Manager - India Enterprise

Tech Mahindra Ltd.
06.2013 - 04.2015
  • Key focus on Farming, strategic account planning & governance Positioning & Selling multiple partners like SAP, Oracle, Cisco, IBM, BMC, Kronos, HP, EMC Accountability in terms of Revenue & Profitability Maintained a high rate of pipeline conversion among qualified profitable projects
  • Key Achievements: 2015 – won multi-year SAP AMS contract along with a new logo for the company
  • Successfully sold & delivered the strategic e-commerce project in a large diversified group, 1 year, 8 months
  • Organized cross-functional teams to address complex client requests or projects efficiently, resulting in increased satisfaction levels among key accounts holders.
  • Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.
  • Developed and delivered presentations to key customers to position products and services.

Associate General Manager - BFSI

Tulip Telecom
05.2012 - 02.2013
  • Drive revenue targets through a team of key account managers in west for BFSI vertical New business development across product lines
  • Enhanced communication within the department through regular meetings, updates, and open channels of dialogue.
  • Navigated complex negotiations with external partners to secure favorable terms for the organization while maintaining strong working relationships.

Regional Sales Manager - Strategic Accounts

Tulip Telecom
04.2011 - 04.2012
  • Lead a team of 4 Key Account Managers to achieve Revenue, Billing and Collection targets Work on strategic partnerships with OEMs and partners to improve product mix
  • Key Achievements, 2012 – won a prestigious data centre contract of a leading MNC

Senior Manager - Voice Solutions

Tata Communications Ltd
03.2008 - 04.2011
  • Set up & grew new revenue streams with international long distance players
  • Identify & grow new telecom operators
  • Manage interconnects for rate negotiation, legal contracting, billing & collection
  • Work with cross functional teams to improve business metrics
  • Manage traders to grow business from new & existing VoIP customers - focus on swap deals
  • Track parameters like network readiness, revenue assurance, billing and retention
  • Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Key Achievements
  • top achiever in global voice solutions (India-SAARC region)
  • recognized as the 3rd largest contributor of ILD outgoing traffic
  • signed a 2-year deal with a telecom operator for their ILD voice traffic

Regional Sales Manager - ITES Vertical

Sify Technologies Ltd
07.2007 - 03.2008
  • Nurture & grow strategic accounts
  • Finalized sales contracts with high-value customers.
  • Managed a diverse portfolio of accounts across multiple industries to ensure consistent revenue generation within the region''s jurisdiction.

Business Manager

Reliance Communications Ltd
01.2006 - 06.2007
  • Increase market share of Reliance India Call international calling service in the US, UK, Canada Manage Reliance India Call enterprise product in Indian & Global markets

Key Account Manager

Reliance Communications Ltd
01.2004 - 01.2006
  • Selling telecom & infra solutions like mobility, bulk voice & data products like bandwidth, VPN & Hosting
  • Key Achievements: 2007 –Enterprise customers doubled and grew revenue by 50% for India call product

Nominated Accounts Manager

Xerox Modicorp Ltd
06.2002 - 01.2004
  • Managed Strategic Accounts in BFSI & Public Sector
  • Negotiated favorable payment terms with suppliers, reducing costs and improving profit margins.
  • Resolved complex customer issues, maintaining professionalism and preserving long-term relationships.

Territory Manager

Canon India (Pvt.) Ltd
06.2000 - 05.2002
  • Responsible for building profitable relationships
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched competitor activity and used findings to develop sales growth strategies.
  • Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
  • Implemented promotions and marketing campaigns to increase territory sales and brand awareness.

Territory Sales Executive - Office Automation

Godrej & Boyce Mfg. Co. Pvt. Ltd
08.1996 - 06.2000
  • Consistently met revenue and customer acquisition targets
  • Contributed to the development of new product offerings by providing valuable feedback from customers regarding preferences and emerging market trends.
  • Increased sales by effectively managing a designated territory and building strong relationships with clients.

Education

M.B.A - Marketing

Somaiya Institute, Mumbai University

B.Sc - Physics

S.I.E.S College, Mumbai University

Skills

  • Teamwork and Collaboration
  • Friendly, Positive Attitude
  • Customer Service
  • Problem-Solving
  • Out of the box thinking

Accomplishments

  • Lifestyle Coach with particular interests in healthy Plant-Based Diet; Raw Food transition programs
  • Certified Yoga Trainer, having completed a Teachers Training Course in December 2018 from Sivananda Institute.

Additional Information

Travel - Career Break - April'23 - Nov'23 - USA, Peru

A trip beyond my wildest dreams: an epic car camping adventure traversing all 48 contiguous US states and from nearly every national park and monument to major cities and quirky towns, covering 37,000 km over seven months. The journey spun stories within stories, each more fascinating than the last. 🗺️🚙✨.

Volunteered pro bono at Dharmalaya Institute - April to July 2018

A practical focus on contemplative service-learning and sustainable development.

Learnt Permaculture based Organic Farming at Vrindavan Farms, March to April 2018.

Certified Yoga Trainer, having completed a Teachers Training Course in December 2018 from Sivananda Institute.

Passionate about singing - I am a versatile professional Singer having given numerous live performances.

Languages

English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Gujarati
Advanced (C1)
Malayalam
Intermediate (B1)

Interests

Cycling

Singing

Backpacking

Adventure Travel

Timeline

Head - International Business

CSquare Info Solutions Ltd.
02.2024 - Current

Self Employed

T-Side Pharma Logistics LLC
02.2021 - 03.2023

DGM – Strategic Business Development

Reliance Jio Infocomm Ltd
02.2017 - 01.2018

Business Head

Tech Mahindra Ltd
04.2015 - 09.2016

Key Account Manager - India Enterprise

Tech Mahindra Ltd.
06.2013 - 04.2015

Associate General Manager - BFSI

Tulip Telecom
05.2012 - 02.2013

Regional Sales Manager - Strategic Accounts

Tulip Telecom
04.2011 - 04.2012

Senior Manager - Voice Solutions

Tata Communications Ltd
03.2008 - 04.2011

Regional Sales Manager - ITES Vertical

Sify Technologies Ltd
07.2007 - 03.2008

Business Manager

Reliance Communications Ltd
01.2006 - 06.2007

Key Account Manager

Reliance Communications Ltd
01.2004 - 01.2006

Nominated Accounts Manager

Xerox Modicorp Ltd
06.2002 - 01.2004

Territory Manager

Canon India (Pvt.) Ltd
06.2000 - 05.2002

Territory Sales Executive - Office Automation

Godrej & Boyce Mfg. Co. Pvt. Ltd
08.1996 - 06.2000

B.Sc - Physics

S.I.E.S College, Mumbai University

M.B.A - Marketing

Somaiya Institute, Mumbai University
Piyush P Shah