P John Thomas
Senior Accountant - Account Receivable Specialist
No 2, Lakshmi Nagar, Dhargast, Near RCM School, Via Kishkindha Road, West Tambaram,Chennai
Summary
To work in a professional Organization, take up responsibilities, strive for collective growth and development, always keeping the Organization’s goal as the priority and integrating them with that of my own, and to further my interest in the field of accounting & finance operations. Core Skills: Knowledge in Mortgage Loan Servicing settlement. Knowledge in Account Receivables such as Revenue Recognition, Cash applications, Invoicing and Collections and deductions Analyzing & Solving Problems, ability to train people and Team Management Knowledge in Operations Excellence such as control charts, FMEA, SIPOC, HLPM, 5s etc. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
AR Collection Specialist
Likewize India Shared Services LLP
Chennai
03.2022 - Current
- Team: Collections and Deductions
- Core: Account Receivable
- Download payment receipts from Banks Statement
- Releasing the order to the customer based on the payment status
- Weekly call with Sales Team and RMA Team for Open due and Credits
- Return Merchandise Authorization – Follow up
- Preparing Daily Inflow report and Weekly receipts to the management
- Customer Follow up based on their payment term
- Sending follow up for Remittance request to the customer
- Advise the Cash application team to clear Aging once cash collected
- Preparing Forecast Report and debt collections report as per the bucket wise
- Preparing weekly Global Credit Report
- Raising Credit and Debit memo for all the billing adjustment
- Sending AR, AP Vendor – Customer Offset Request
- Processing Refund Request from the customer
- Analyzing Month end report such as unapplied cash, unapplied credits, Open Invoices and providing comments
- Preparing the dunning and sending the same to the customer for payment request.
- Researched billing errors and discrepancies to initiate corrective action.
- Investigated customer credit references and approved credit lines.
- Worked with customer to create debt repayment plan based on current financial condition.
- Established relationships with customers to encourage payment of delinquent accounts.
- Prepared and submitted legal documents to initiate court proceedings.
- Listened to customers and negotiated solutions that met creditor and debtor needs.
- Initiated repossession process or service disconnection upon failure of other collection methods.
- Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.
- Developed and documented collection procedures and policies to comply with government regulations.
- Responded to customer inquiries and provided detailed account information.
- Analyzed customer financial records to determine appropriate payment plan.
- Entered client details and notes into system for interdepartmental access and review.
Specialist
Statestreet HCL
Chennai
06.2021 - 03.2022
- Team: Revenue Accounting
- Core: Account Receivable – OTC – Cash Application, Invoicing and collections End to End
- Downloading the Inventory Report & Update metrics daily
- Preparation of Cash sheet and cash allocation as per remittance
- Receipt creation, batch creation and payment postings such as checks wire and online deposit
- Preparation of unapplied and applies status report
- Preparation of Aging report and bucket 7 reports from Oracle
- Sending weekly unapplied status
- Payment reconciliation, payment follow-ups and Query handling
- Posting Journal entry for cash closure
- Posting journal entry for AR clearing
- Posting Journal Entry for On-account and unapplied account entry
- Month end reconciliations
- Bank Statement Analysis
- Processing refund request and refund payments
- Estimates preparation and upload
- Uploading the invoices into oracle from billing team
- Invoice adjustments
- Downloading Open Items and sending the AR aging report to clients for payment query
- Following up on 60+, 90+ and 360+ days open items
- Cash collections from customer based on the payment term as per the invoice – Domestic customer
- Collected, arranged, and input information into database system.
- Developed effective improvement plans in alignment with goals and specifications.
AR Specialist
Accenture
Chennai
03.2015 - 06.2021
- 1
- Team: OTC
- Core: Account Receivables – Revenue Recognition ASC 606 and Cash Application and Billing
- Recognize revenue policy based on Accounting standard code 606 New revenue recognition standard
- Identify the whether the contract with the Customer is exist
- Identify the Performance obligation or service rendered in the Contract
- Determine the transaction price (Whether it fixed or variable) with payment term
- Allocation transaction price
- Recognize Revenue once the Performance obligation is satisfied
- Follow the SOX Compliance during review and audit
- Meet the SLA and SLA+ requirements set forth
- Analyze the contingencies that may cause Revenue Uncertainty
- Classify the Revenue based on Accounting Principles
- Conduct Internal Audit (SQF) & Work with External Audit (KPMG)
- Need to work overtime during Month-End & Year-End Book Closure
- Make necessary Adjustments before and after the cash has been applied
- Prepare Master data
- Assigning transactions to the processors
- View the deal information with unique opportunity number from the client interface
- Find the payment proof such as Checks, Wire, invoices and revenue documents and statements
- Find and calculate the exact commission payment from the source document such as Lease agreement,
- Commission agreement or any email accepted email from the
- Payer
- Match the exact commission amount with the sales force
- Find revenue amount, payment term, Accrual date and fee type
- Approve the deal payment if the payment matches with Sales force to generate the invoice otherwise reject to Revenue Accountant to get missed details
- Find payment, invoices of approved deals, Remittance details and lockbox to be applied
- Applying and un-applying the cash based on remittance details
- Sending weekly unapplied report
- Performing month end reconciliations
- Month end activity such as uplift, reclass, AR clearing and cash adjustments
- Posting Journal Entries
- Core: Account Receivables – Collections – Domestic & International clients
- The main purpose of the job is to counsel, guide and encourage delinquent card holders to pay the overdue amount by making out bond collection calls
- Preparing an action plan to handle specific cases with the supervisors in order to resolve difficult cases
- By initiating credit control action like suspension/ cancelation of card facilities for potential high risk cases
- Identifying the customer needs and suggesting improvements in process through coordination pertaining to the department / locations are resolved within TAT with internal department
- Ensure debt is collected in timely manner and recorded accurately
- Any other duties which may be assigned from time to time
- Customers' data, accepting payment instruction, adjustment to payment apportionment, reversing incorrect charges, sending duplicate statements/letters, collation of MIS data etc.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing, and resolving issues.
- Performed targeted collections on past due accounts aged over Number days.
- Researched and resolved customer claims related to shortages, discount violations, and returns.
- Analyzed, prepared, and issued chargeback notices for payment to prevent third-party collection agency involvement.
- Processed tax exempt certificates, coupons, and vendor credit inquiries.
- Tracked contracts, proposals, and waivers to keep billing accurate and current.
- Managed monthly reconciliation schedules for assigned accounts.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Prepared financial statements to provide results of operations, financial position and cash flow.
- Developed and implemented strategies to improve collection processes and reduce overdue payments.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
- Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
- Monitored accounts to verify compliance with payment terms and schedules.
- Safeguarded documents of accounts receivable and payments to enable tracking history and maintain accurate records.
- Generated monthly accounts receivable reports to submit developments for management review.
- Developed and maintained positive relationships with clients to maximize collections.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
- Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.
Senior Accountant
Likewize India Shared Services
03.2022 - Current
Specialist
Statestreet HCL Private Limited
06.2021 - 03.2022
Investment Accounting Associate (Finance Associate)
Accenture Private Limited Operations
03.2015 - 06.2021
Education
MBA degree - Human Resource And Finance
Sri Krishna Engg College
06.2014 - 03.2016
BSc degree - Computer Science
Anna University And, Quaidhe Milleth College For Men
06.2011 - 03.2014
HSC -
Gugai Higher Secondary School
06.2009 - 04.2011
SSLC -
Gugai Higher Secondary School
06.2008 - 04.2009
Skills
Tools - MS office, Oracle Cloud, Oracle R12, Salesforce lightning and classic versions, Oracle JDE, Oracle NetSuite, and ARCS recon tool, Cash Application, Collections, Billing, Invoicing, Deductions, Revenue Recognition(ASC606), Contact Review, Reconciliation
undefinedQuality Management - Process Improvement
- SIPOC, HLPM and DLPM
- FMEA
- Control Charts, 3*3 score cards and SWI
- Japanese 5s implementation
- First Pass Yield - ETY
- Fish Bone Diagram
Timeline
AR Collection Specialist
Likewize India Shared Services LLP
03.2022 - Current
Senior Accountant
Likewize India Shared Services
03.2022 - Current
Specialist
Statestreet HCL
06.2021 - 03.2022
Specialist
Statestreet HCL Private Limited
06.2021 - 03.2022
AR Specialist
Accenture
03.2015 - 06.2021
Investment Accounting Associate (Finance Associate)
Accenture Private Limited Operations
03.2015 - 06.2021
MBA degree - Human Resource And Finance
Sri Krishna Engg College
06.2014 - 03.2016
BSc degree - Computer Science
Anna University And, Quaidhe Milleth College For Men
06.2011 - 03.2014
HSC -
Gugai Higher Secondary School
06.2009 - 04.2011
SSLC -
Gugai Higher Secondary School
06.2008 - 04.2009
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