Plabita Borpujari
Bangalore Urban
Summary
Quality compliance professional with extensive experience at NES Fircroft, specializing in internal audits and ISO standards. Demonstrated ability to drive continuous improvement initiatives and enhance cross-functional collaboration. Proficient in KPI monitoring and root-cause analysis, resulting in improved organizational quality and compliance. Committed to fostering a proactive quality culture within teams.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Specialist - Quality Compliance
NES Fircroft
Bengaluru
01.2025 - Current
- Led internal audits across global operations, focusing on ISO 9001, 14001, and 45001 compliance.
- Certified internal auditor for ISO standards.
- Collaborated with Quality Manager to uphold Integrated Management System and ISO certifications.
- Supported global rollout of QHSE principles to standardize quality and safety practices.
- Managed incident and corrective action register for timely resolutions and preventive measures.
- Designed comprehensive KPI dashboard using Smartsheet and Power BI to enhance performance visibility.
Quality Specialist
NES Fircroft
Bengaluru
01.2024 - 01.2025
- Promoted to Quality Compliance Specialist, supporting Quality Manager in planning and executing internal audits.
- Monitored key performance indicators to identify issues and recommend improvements for proactive quality culture.
- Communicated compliance expectations to enhance awareness across organization.
- Contributed to successful achievement and maintenance of ISO 9001, ISO 14001, and ISO 45001 certifications.
Quality Analyst
NES Fircroft
Bangalore Urban
11.2021 - 01.2024
- Managed global customer satisfaction surveys to gather feedback and drive quality initiatives.
- Monitored and analyzed KPIs to identify improvement opportunities and enhance customer satisfaction.
- Supported Quality Manager in ensuring compliance with ISO standards and regulatory requirements.
- Maintained updated business policies, procedures, and templates to align with industry standards.
- Promoted organizational awareness of regulatory and compliance obligations across departments.
- Assisted in processing Data Subject Requests per data protection regulations.
- Recognized as Employee of the Month twice for exceptional performance and dedication.
Senior QA Officer
Manjushree Innovations Pvt Ltd
Guwahati Area
11.2020 - 11.2021
- Key responsibilities include conducting internal audits across departments, developing and updating SOPs, and implementing best practices such as Six Sigma and Lean methodologies.
- The position requires active collaboration across cross-functional teams to resolve quality issues, identify compliance gaps through data analysis, and track performance metrics for ongoing improvement.
- Additional duties include preparing essential reports-like Batch Manufacturing Reports, Order Trackers, and Customer Complaint Trends-and supporting management reviews with insights and process enhancements that strengthen organizational quality goals.
QA Officer
Manjushree Innovations Pvt Ltd
Guwahati
07.2018 - 11.2020
Education
Master of Science - MS - Chemical Science
Gauhati University
01.2018
Project Assistant - Biochemistry
Indian Institute of Technology, Guwahati
01.2016
BS - Chemical science
gauhati University institute of Science and Technology
01.2016
Skills
- Internal quality audit and ISO compliance
- Business reporting and KPI monitoring
- Statistical process control
- Root-cause analysis and regulatory adherence
- Continuous improvement and process optimization
- Cross-functional collaboration
- Effective communication
- Change management
Personal Information
Certification
- Integrated Management Systems
- Internal Auditor Course as per ISO 9001, ISO 14001 & ISO 45001
- Statistical Process Control (SPC)
- Using Microsoft Excel
- Internal Auditor
- What is Data Science?
- Lean Six Sigma Green Belt Certification
Timeline
Senior Specialist - Quality Compliance
NES Fircroft
01.2025 - Current
Quality Specialist
NES Fircroft
01.2024 - 01.2025
Quality Analyst
NES Fircroft
11.2021 - 01.2024
Senior QA Officer
Manjushree Innovations Pvt Ltd
11.2020 - 11.2021
QA Officer
Manjushree Innovations Pvt Ltd
07.2018 - 11.2020
Master of Science - MS - Chemical Science
Gauhati University
Project Assistant - Biochemistry
Indian Institute of Technology, Guwahati
BS - Chemical science
gauhati University institute of Science and Technology
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