Pankaj Lohani

Skilled Cisco CX Team member, adept at network security design, implementation, and troubleshooting. Proficient in NGFW, PKI and VPN technologies, advocating solutions, resolving complex technical issues, and collaborating globally. Experienced in simulating technical problems, documenting procedures, and mentoring team members.

• Escalation Management System

Implement a centralized system to manage escalations from within the team and cross-tech teams within security. Develop workflows to categorize and prioritize escalations based on severity and impact.

• Bug Tracking and Reporting

Create a bug tracking and reporting module to participate in bug hunts during internal field testing (IFTs). Integrate with Cisco Tech Zone to publish articles on practical topics related to VPN configurations, such as "RRI configuration for S2S VPN tunnel using Postman API."

• Incident Notification Extension

Enhance the "Bonk The Extension for Firefox and Chrome" to provide real-time notifications to the team when critical incidents occur. Utilize APIs and scripting to monitor network security events and trigger notifications.

• Capture The Flag (CTF) Competition Integration

Integrate Seccon CTF APAC participation experience into the system by analyzing security challenges and implementing solutions. Develop modules to automate certain aspects of CTF challenges for future participation.

• Mentorship and Industry Exposure Program Integration

Incorporate insights gained from participating in programs like the Cisco High Volunteer Program to provide mentorship and industry exposure to high school students interested in network security. Develop educational materials and interactive sessions to engage students and foster interest in cybersecurity.

• Expected Outcomes

Streamlined escalation handling and bug tracking processes leading to faster resolution times.

Improved incident response through real-time notifications and automated analysis.

Enhanced team collaboration and knowledge sharing through Cisco Tech Zone articles and educational sessions.

Increased participation and success in cybersecurity competitions and mentorship programs.

• Worked on multiple escalations from within the Team and Cross Tech teams within security. An Escalation Point of Contact for VPN Support in APAC for Great Estern life assurance.
• Participated in multiple Bug Hunts during IFTs (internal Field Testing) and wrote Cisco tech zone Articles on topics like implementing "RRI configuration for S2S VPN tunnel using Postman API".
• Worked on "Bonk The Extension for Firefox and Chrome" which helps to notify the team when there is any case in the bin.
• Participated in Seccon CTF APAC and ranked among top 40 teams in September 2020.
• Participated in programs like Cisco High Volunteer Program-helping Us High School Students with Industry exposure and mentorship on Network Security.

CCNP security core

CCNP Specialized in NGFW, CCNA R&S

Cisco certified DevNet associate