Work Preference
Summary
Overview
Work History
Education
Skills
Strengths
Languages
Certification
Work Availability
Affiliations
Interests
Timeline
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Prerna Nigam
Open To Work

Prerna Nigam

Human Resource
Gurgaon,HR

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Process Coordinator Cum EAProcess Coordinator cum Production ManagerChat Process ExecutiveHR InternCustomer Service Representative

Work Type

Part TimeContract WorkGig WorkConsultingVolunteerSeasonal WorkFull Time

Location Preference

On-SiteHybrid
Location: Gurgaon, INNew Delhi, DLGreater Noida, UPLucknow, UP
Open to relocation: Yes

Salary Range

₹199000/yr - ₹200000/yr

Important To Me

Flexible work hoursPaid time offPaid sick leaveWork-life balanceCareer advancementCompany CulturePersonal development programsWork from home option401k match

Summary

Dynamic Process Coordinator with a proven track record at Narayan Das Sarraf Jewelers Pvt Ltd, excelling in process optimization and resource management. Adept at leading cross-functional teams and enhancing production efficiency, I leverage strong communication skills and a keen eye for improvement to drive successful outcomes in fast-paced environments.

Overview

4
4
years of professional experience
4
4
Certifications

Work History

Human Resources Intern

Home Designia E-commerce
Gurgaon, Haryana
04.2026 - Current
  • Maintained relationships with personnel using strong collaboration and teamwork skills.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Worked with HR team to coordinate company events.
  • Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
  • Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
  • Created and updated tracking spreadsheets using MS Excel.
  • Answered phone and performed clerical duties to assist human resources department.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.

Process Coordinator Cum EA

Narayan Das Sarraf Jewelers Pvt Ltd
Varanasi
08.2024 - 03.2026
  • Coordinated processes to enhance gold and gems production efficiency
  • Evaluated manufacturing processes to identify improvement opportunities
  • Prioritized tasks to consistently meet production deadlines
  • Coordinate with different teams for effective resource management

Process Coordinator cum Production Manager

Samyak Creations Pvt Ltd
Varanasi
11.2023 - 07.2024
  • Oversaw production operations in a textile manufacturing company
  • Coordinated production processes and managed operations in textile manufacturing to ensure efficiency.
  • Monitored and confirmed corporate open order and WIP reports weekly to maintain production flow.
  • Influenced and managed approval processes for components to ensure on-time deliveries.
  • Communicate closely with customers, sales dept., and overseas vendors

Chat Process Executive

Pujaabhishekam (Avi Kalachakra Pvt Ltd)
Varanasi
05.2022 - 10.2023
  • Managed chat interactions with customers to resolve inquiries and enhance satisfaction
  • Developed strategic plans and projects to align with organizational goals
  • Planned tasks and sequenced activities to ensure timely completion of assignments

Education

MBA - HR & Operation Management

Sheat Group of Institutions
Varanasi
06-2023

Bachelor of Business Administration - Business and Management

Microtek College of Management & Technology
Varanasi
06-2021

Intermediate - Arts Stream

Arya Mahila Inter College
Varanasi
06-2018

High School -

Arya Mahila Inter College
Varanasi
06-2016

Skills

  • Project coordination
  • Process coordination
  • Workflow management
  • Resource management
  • Operational efficiency
  • Process optimization
  • Reporting skills
  • Planning expertise
  • Cross-functional collaboration
  • Customer support
  • Customer complaint resolution
  • Relationship management
  • Documentation practices
  • Problem solving
  • Adaptability to change
  • Effective communication
  • Microsoft Office Suite
  • Resource coordination
  • Process improvement
  • Competitive analysis

Strengths

  • Professional Traits, Sincere and hardworking with the ability to manage multiple tasks
  • Professional Traits, Quick learner who prioritizes tasks for efficiency
  • Professional Traits, Supportive and helping with active listening skills

Languages

English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2

Certification

Placement Preparation Programmed (Abhyuday IIT Bombay)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

Active participation in the seminar on "Banking & Finance" in 2021.

Interests

Listening Music

Playing Badminton, Cricket

Timeline

Human Resources Intern

Home Designia E-commerce
04.2026 - Current

Process Coordinator Cum EA

Narayan Das Sarraf Jewelers Pvt Ltd
08.2024 - 03.2026

Process Coordinator cum Production Manager

Samyak Creations Pvt Ltd
11.2023 - 07.2024

Chat Process Executive

Pujaabhishekam (Avi Kalachakra Pvt Ltd)
05.2022 - 10.2023

MBA - HR & Operation Management

Sheat Group of Institutions

Bachelor of Business Administration - Business and Management

Microtek College of Management & Technology

Intermediate - Arts Stream

Arya Mahila Inter College

High School -

Arya Mahila Inter College

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