Cricket
P. Naresh Kumar
Operational Engineer Sr.
Bengaluru
Summary
Experienced Operational Engineer Sr with a deep knowledge of programming languages and software development life cycles. Expertise in developing new features for applications and ensuring efficient performance.
Overview
10
10
years of professional experience
18
18
years of post-secondary education
Work History
Operational Engineer Sr.
CSG international
Bengaluru
08.2020 - Current
- End-to-end Batch Monitoring tool in C#, enabling comprehensive monitoring of batches across mainframes. Implemented API functionality, allowing application teams to access batch completion data and initiate distributed batch jobs seamlessly.
- Helped in Creating multiple monitoring dashboards for developers to the see the CPU usage of the jobs and also the logs and deployed a diverse suite of 17+ tools across mainframes, Python, PowerShell, and C#, effectively automating repetitive tasks and significantly reducing manual efforts. These tools streamlined various processes, ranging from code development and testing to data extraction and analysis, empowering developers to focus on high-value productivity tasks.
- I have been nominated and awarded as the CSG's Q2 Spotlight on Excellence award and Unsung heroes award for the team I belong to.
Senior Operations Specialist
Danske IT
Bengaluru
04.2018 - 08.2020
- Highly skilled in automating server monitoring and API testing using Power Shell, proficient in accessing DB2 and SQL Server databases, and running frequent health checkups for ensuring system stability and performance.
- Developed time-saving tools for developers using REXX and JCL, streamlining repetitive tasks and improving efficiency in code development and job execution processes.
- Designed and implemented a comprehensive dashboard for monitoring and optimizing batch processing at Danske IT, successfully hosting it across the NOC (Network Operations Center) and SOC (Security Operations Center). Recognized for the outstanding contribution and received a prestigious award for the dashboard's effectiveness in enhancing operational efficiency and decision-making.
- Created a dynamic Grafana and Prometheus dashboard, integrating data from diverse sources, including Postgres, SQL, and DB2 databases. The dashboard provided real-time insights and visualizations, enabling stakeholders to make data-driven decisions effectively and optimize overall system performance.
- OCR automation scripts in PowerShell, enabling the extraction of text from PDF files with remarkable accuracy. The automation process saved approximately 120 hours of manual work, allowing the team to focus on more critical tasks and significantly improving overall productivity
- Received consecutive Excellence Awards for three quarters, acknowledging outstanding performance and dedication in executing responsibilities. Additionally, was honored with the prestigious Star of the Year Award, recognizing exceptional contributions and achievements in the organization
Senior Software Engineer
Wipro Technologies
Bengaluru
11.2013 - 01.2017
- This project mission is to provide support to all mainframe development/QA environments, including but not limited to CICS, DB2, MQ, TSO that enable partner's best use of systems and infrastructure
- Responsibilities:
- Involved in developing the JCL’s involved in the process to bring in upgrades from production to test environment
- Testing, Validation, and Implementation of new functionality in UAT environment
- Designed & Developed REXX programs, JCLs and Procedures to automate regular tasks
- Console monitoring and addressing the issues in order to keep the environment stable
- Maintaining health of all LPARs and individual status of 19 test environments and also responsible for continuous availability of CICS regions and DB2 sub-systems
- Monitoring and taking the remedial actions over error/alert messages displayed on the mainframe monitoring systems and related business applications
- Approving the packages through the change-man tool during emergency situations
- Monitoring all mainframe batch jobs and fixing ABENDS, Check for long running jobs and investigate for any loop back issues with batch jobs within the give SLAs/SLOs
- Responsible to perform environmental health checks and sharing those details to all clients
- Escalating or going for an on-call in cases of emergency and hence taking remedial actions to see that the issue getting resolved as soon as possible without causing any business impact
Education
software engineering
Birla Institute of Technology And Science
07.2013 - 05.2018
BCA) Bachelor of computer application - Computer Application
Vijayam Degree College
Chittoor 03.2010 - 04.2013
Intermediate -
Vidya Vikas Junior College
Chittoor 03.2008 - 04.2010
SSC -
Kings English Medium School
Chittoor 05.2000 - 04.2008
Skills
Scripting / Language : Python, JCL, SQL, REXX , PowerShell , C# , HTML , Javascript
Middle ware : Messaging Queue (Mainframe)Data base : IDM Db2 V10/V11, SQL server and Postgres , MySQL
Development tools : Remedy, Rational Clear Quest, Request Centre , Azure , GIThub , Tortoise GIt , Visual Studio , Code
Operating system : IBM Mainframe – Z/OSTools :, Grafana , Prometheus, Kibana , Swagger, ISPW , CA7 , TWS , omegamon , RDZ , endeavor , Netview , XINFO , TILA , PCOM ,Change man, SPUFI, Star Tool, SAR, , Expeditor(Batch & Online), NDM, IBM, IBM Tivoli Monitoring, , Omega View, Fault Analyzer, ESP Scheduler , CA7
Additional Information
- 10 + years of experience in Automation analysis, creating tools & dashboards across mainframes and distributed platforms. Building a tool name called “Batch Monitoring Tool (BMT)” from scratch (setting up servers , creation of Big IP for load balancing , Defining tables for the tool and maintaining them. I have been awarded Spotlight award excellence for the year 2021 where I’m one of the top 5 contributors listed for this award in whole company (CSGI) for developing an inhouse tool BMT C# Web application dashboard for multiple teams with multiple data access downloads. PowerShell to setup reports extracted from DB2 and then send automated reports to emails Setup alerts in case of data issues against SQL database. Worked on areas where there is a scope of process improvement and performed various automations using REXX Created lot many dashboards using PowerShell scripts with Bootstrap. Primary contact person for system availability and for monitoring health of mainframe sub components like MQs, CICS and Db2 Job scheduling experience with ESP tool with a hands-on experience in handling job failures and providing fixes Work experience in BFSI – Banking and Securities domain Received Customer Appreciations for providing better solutions which reduced lot of manual work
Interests
Badminton
Table Tennis
Timeline
Operational Engineer Sr.
CSG international
08.2020 - Current
Senior Operations Specialist
Danske IT
04.2018 - 08.2020
Senior Software Engineer
Wipro Technologies
11.2013 - 01.2017
software engineering
Birla Institute of Technology And Science
07.2013 - 05.2018
BCA) Bachelor of computer application - Computer Application
Vijayam Degree College
03.2010 - 04.2013
Intermediate -
Vidya Vikas Junior College
03.2008 - 04.2010
SSC -
Kings English Medium School
05.2000 - 04.2008