P Navitha
Kampli
Summary
Dynamic and customer-focused professional with over 3.4 years of experience in sales and customer service. Proven ability to engage with customers effectively and assist them in listing properties for sale and rent. Seeking to leverage my expertise in a call center role at NoBroker to enhance customer satisfaction and drive sales.
Overview
3
3
years of professional experience
Work History
Cashier
Reliance Trends
08.2024 - 01.2025
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Handled cash with high accuracy and took care to check bills for fraud.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
Customer Service Associate
Reliance Trends
09.2021 - 08.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Trained staff on operating procedures and company services.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Met customer call guidelines for service levels, handle time and productivity.
- Increased efficiency and team productivity by promoting operational best practices.
Education
Bachelor of Commerce - Computer Commerce
Womens Degree Collage
Gangawati, India08-2020
High School Diploma -
JavaliVeeramma Chennabasappa Collage
Kampli, India04-2017
Skills
- Product restocking
- Returns processing
- Cash management
- Cash register operation
- POS systems
- Purchase assistance
Timeline
Cashier
Reliance Trends
08.2024 - 01.2025
Customer Service Associate
Reliance Trends
09.2021 - 08.2024
Bachelor of Commerce - Computer Commerce
Womens Degree Collage
High School Diploma -
JavaliVeeramma Chennabasappa Collage
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