VENKATESWARA RAO POLAGANI
PAMARRU
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Data Entry Operator
GRAM PANCHAYAT
06.2017 - Current
- Completed data entry tasks with accuracy and efficiency.
- Maintained files, records and chronologies of entry activities.
- Scanned documents and saved in database to keep records of essential organizational information.
- Corrected data entry errors to prevent duplication or data degradation.
- Sorted documents and maintained organized filing process.
Customer Service Associate
FIRST SOURCE SOLUTION PRIVATE LIMITED
05.2015 - 01.2016
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer calls and emails to answer questions about products and services.
- Investigated and resolved customer inquiries and complaints quickly.
- Informed customers about special promotions and provided detailed information for various products.
Education
Bachelor of Arts - POLITICAL SCIENCE, HISTORY , PUBLIC ADMINISTRATION
AKKINENI NAGESWARA RAO COLLEGE
GUDIVADA, ANDHRA PRADESH02.2022
High School Diploma -
SMT TAMMA KOTAMMA REDDY POLYTECHNIC
PAMARRU, ANDHRA PRADESH05.2017
No Degree - SECONDARY SCHOOL
GEMINI ENGLISH MEDIUM SCHOOL
VUYYURU ANDHRA PRADESH05.2010
Skills
- Records Management
- Customer Satisfaction
- Email Communication
- Records Preparation
- Microsoft Word
- Problem-Solving Ability
- Calm and Professional Under Pressure
- Coordination
- Microsoft Excel
Languages
English
Upper intermediate (B2)
Hindi
Intermediate (B1)
Telugu
Bilingual or Proficient (C2)
Timeline
Data Entry Operator
GRAM PANCHAYAT
06.2017 - Current
Customer Service Associate
FIRST SOURCE SOLUTION PRIVATE LIMITED
05.2015 - 01.2016
Bachelor of Arts - POLITICAL SCIENCE, HISTORY , PUBLIC ADMINISTRATION
AKKINENI NAGESWARA RAO COLLEGE
High School Diploma -
SMT TAMMA KOTAMMA REDDY POLYTECHNIC
No Degree - SECONDARY SCHOOL
GEMINI ENGLISH MEDIUM SCHOOL
Similar Profiles
Nagaratna HiremathNagaratna Hiremath
Account Assitant and Computer Operator at Gram panchayat galagi TQ:kalaghatagi RDPR DepartmentAccount Assitant and Computer Operator at Gram panchayat galagi TQ:kalaghatagi RDPR Department
Rupjyoti TalukdarRupjyoti Talukdar
Intern at Gram PanchayatIntern at Gram Panchayat
Amandeep KaurAmandeep Kaur
Senior Computer Operator at Rural Development & Panchayat DepartmentSenior Computer Operator at Rural Development & Panchayat Department