Work Type
Full TimeLocation Preference
On-SiteRemoteHybridLocation: London, Ontario
Open to relocation: Yes
POOJA
CUSTOMER SERVICE
London
Work Preference
Summary
Customer Service Representative with strong retail and food service experience in high-volume environments. Skilled in cash handling, POS accuracy, and maintaining clean, organized, and safety-compliant workspaces. Reliable for night, weekend, and fast-paced shifts with strong attention to detail and responsible customer service standards.
Overview
2
2
Certificates
3
3
years of professional experience
Work History
Server/Bartender
Torched Brewing Company
04.2026 - Current
- Delivered personalized customer service in a busy hospitality environment.
- Recommended food and beverage options to enhance customer satisfaction and dining experience.
- Processed POS transactions and balanced cash to ensure financial accuracy.
- Handled customer inquiries and resolved concerns professionally.
- Promoted menu items to increase sales and enhance customer experience.
Server
FOREST GOLF CLUB & INN
09.2024 - 12.2025
- Delivered professional and courteous customer service to enhance customer satisfaction.
- Fostered positive customer relationships through attentive service, contributing to repeat business.
- Recommended menu items and guided customers in purchasing decisions to improve dining experience.
- Recommended menu items and assisted customers with purchasing decisions.
- Resolved customer concerns professionally and calmly
Cashier/Server
ROB’S FRESH CUT FRIES
04.2024 - 09.2024
- Processed high-volume cash and card transactions, maintaining accuracy and efficiency
- Assisted customers with orders and product selections to enhance their experience.
- Ensured smooth order flow and quick service to optimize customer satisfaction
- Maintained clean and safe customer environment
- Balanced cash drawer accurately at end of each shift
Education
Post Graduate - Business Management
Lambton College
SarniaSkills
Order accuracy
Bartending techniques
Flexible scheduling
Reliable shift availability
Cash handling
Menu knowledge
Fast learner
Friendly and outgoing
Problem-solving
Certification
Smart Serve Certified (Ontario)
ADDITIONAL
Experienced in age-restricted sales compliance and customer verification procedures
Timeline
Server/Bartender
Torched Brewing Company
04.2026 - Current
Server
FOREST GOLF CLUB & INN
09.2024 - 12.2025
Cashier/Server
ROB’S FRESH CUT FRIES
04.2024 - 09.2024
Post Graduate - Business Management
Lambton College