POOJA A
Kerala
Summary
Accomplished Senior Product Analyst with a proven track record at IBS Software, enhancing productivity and resolving critical issues through expert analysis and use of technologies like Power BI and Java. Skilled in developing solutions that meet and exceed business objectives, demonstrating exceptional problem-solving abilities and a commitment to excellence.
Overview
2
2
years of professional experience
Work History
Senior Product Analyst
IBS Software
Ernakulam
08.2023 - Current
- Company Overview: A leading provider of cloud-based SaaS solutions, primarily focused on the travel industry.
- Created comprehensive RFPs detailing project requirements for the IATA project.
- Evaluated business workflows for the MSC Cruises project, and recommended solutions to enhance productivity.
- Managed clear and detailed project documentation on Confluence.
- Utilized Power BI, Splunk, Elastic Search, and Haystack for data and log analysis.
- Ensured timely resolution of production issues while adhering to SLA requirements.
- Resolved critical escalations through business analysis.
- Debugged code and troubleshot web services to analyze the issue.
- Validated systems through comprehensive UAT and functional testing.
- Created comprehensive test scenarios aligned with business requirements.
Solution Engineer
IBS Software
Ernakulam
07.2022 - 07.2023
- Developed and implemented travel management systems, including booking platforms and CRM solutions, for the Expedia project, aligning with user needs and business objectives.
- Enhanced system reliability by identifying and resolving software issues.
- Ensured optimal operation through effective debugging and troubleshooting.
- Developed robust applications using Java, SQL, Progress, HTML, CSS and XML.
- Designed and executed unit tests with JUnit and Mockito to maintain high code quality and system reliability.
Education
Bachelor of Technology - INFORMATION TECHNOLOGY
APJ Abdul Kalam Technological University
India07.2022
Skills
- Power BI
- JIRA
- Confluence
- Microsoft Office
- Elastic Search
- Splunk
- Haystack
- SQL
- Java
- HTML
- CSS
- JSON
- XML
- IntelliJ
- Eclipse
- DBeaver
- Postman
- SOAP
- Gitlab
- Windows
- MAC OS
- ServiceNow
Accomplishments
Debutant Award
Received the Debutant Award (2023-2024) for excellence in MSC Cruises Project under CDx services LOB in IBS Software Pvt Ltd.
Projects
AI4Covid19
06/01/21 - 06/30/22,
A project aimed at diagnosing COVID-19 using AI techniques. Created a practical model for COVID-19 detection from various datasets including recordings of breath, voice, and cough., Deep Neural Network, Deep Transfer Learning-based Binary Class Classifier (DTL), Convolutional Neural Network, Cloud Server.
Languages
- English - Proficient
- Malayalam - Native
Hobbies and Interests
- Sports - Active in sports, including badminton and athletics.
- Fitness Activities - Participates in fitness activities like yoga and gym.
- Cooking - Passionate about cooking and experimenting with new recipes.
Timeline
Senior Product Analyst
IBS Software
08.2023 - Current
Solution Engineer
IBS Software
07.2022 - 07.2023
Bachelor of Technology - INFORMATION TECHNOLOGY
APJ Abdul Kalam Technological University
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