Summary
Overview
Work History
Education
Skills
Personal Information
Extracurricular Activities
Timeline
Generic
Pooja Agarwal

Pooja Agarwal

Gurugram,Haryana

Summary

An enthusiastic & high energy-driven professional, aiming to utilize the previous work experience and create a growth path for own self and the organization as well

Enterprising professional with 10 years (approx) of extensive experience to engage and drive initiatives in multi-cultural environments for Business Development, Client Servicing, Account Management and Customer Success Role, Event Coordination. Expertise in mapping requirements and ensuring high levels of customer satisfaction at all times. Capability in setting up and rolling out the successful programmes, achieving/overachieving expectations and exceeding all set goals; exposure in managing onshore and remote transitioning of processes. Gained consistent success in maximizing corporate performance, driving growth, generating revenues, capturing market share, improving profits and enhancing value. Experience in building consumer-centered ideas and strategy that makes brands central to consumer lives. Highly skilled in conceiving & implementing marketing strategies that fuel marketplace presence, revenue growth, brand visibility and footfalls.

Overview

2
2
years of professional experience

Work History

Specialist

Airbnb
Gurgaon
  • Onboarding hosts on the platform, training hosts to use the platform effectively, maintaining relationships with hosts, managing payments and generating reports and presentations on performance and revenue.

Client Servicing

Gettechgo
New Delhi-Gurgaon
  • Managing a team of client servicing executives, maintaining relationships with high-value clients, generating reports and presentations, training new joiners, resolving client grievances, and contributing to team effort.

(Senior Associate)

John Keels
Gurugram

Event Co-ordinator

Tefla's
Mumbai

Client Success Consultant (RM Role)

Cvent India
Gurugram
05.2013 - 10.2015
  • Managing project implementation and client relationships, working on requirements gathering and consultation, supporting client adoption of new products and services, generating new business, and maintaining reporting systems.

Education

BBA - undefined

International Institute for Girls, Jaipur (Raj Univ)

12th - undefined

Alwar Public School, CBSE, Alwar

10th - undefined

St. Anselm’s Senior Secondary School, CBSE, Alwar

Skills

MS Office & Internet Applications

Personal Information

  • Location Preference: Gurugram
  • Industry Preference: IT
  • Date of Birth: 01/19/86

Extracurricular Activities

Worked with the Commonwealth Games as Assistant Protocol Officer, one of the world's major multi-sport events Freelance social media marketing with startups and personal pages for influencers on a project basis between 2015-2019

Timeline

Client Success Consultant (RM Role)

Cvent India
05.2013 - 10.2015

Specialist

Airbnb

Client Servicing

Gettechgo

(Senior Associate)

John Keels

Event Co-ordinator

Tefla's

BBA - undefined

International Institute for Girls, Jaipur (Raj Univ)

12th - undefined

Alwar Public School, CBSE, Alwar

10th - undefined

St. Anselm’s Senior Secondary School, CBSE, Alwar
Pooja Agarwal