Pooja Alag
Lucknow
Summary
Results-driven Chapter Manager at Entrepreneurs’ Organization Uttar Pradesh with expertise in membership engagement and event planning. Led strategic stakeholder relationships and financial tracking, enhancing member participation and streamlining operations. Drove successful board transitions and organized impactful learning events. Resourceful Chapter Manager known for high productivity and efficient task completion. Possess specialized skills in strategic planning, membership growth, and event management. Excel in leadership, communication, and problem-solving to successfully guide chapters towards achieving goals.
Overview
23
23
years of professional experience
Work History
Chapter Manager
Entrepreneurs’ Organization Uttar Pradesh
Lucknow
05.2019 - Current
- Work with the Chapter Board to ensure the chapter runs smoothly and efficiently and members have easy access to EO benefits, services and opportunities.
- Act as the main liaison between the local EO chapter, members and EO Global Support Services; maintain strong communication with other EO chapters, region and global teams.
- Manage the complete chapter membership database, including onboarding, renewals and resignations, and update monthly chapter stats for submission to EO Global.
- Coordinated monthly board meetings, handling scheduling, logistics, attendance, meeting minutes, accountability, materials, payments, action points and follow-ups to ensure efficient board operations.
- Planned and executed chapter learning, recruitment and social events, securing venues, coordinating speakers, photographers and catering, managing invitations, registrations and logistics, and tracking attendance to enhance member engagement.
- Created and communicated monthly newsletters and event communications, posting learning and recruitment events on EO Network to boost member awareness and participation.
- Assist in the membership renewal process, including generating invoices, tracking renewals and coordinating with accounts for both global and local dues.
- Coordinate with accounts and Finance Chair to prepare monthly profit and loss statements, record chapter financial transactions, handle deposits and invoices, reconcile bank statements and provide financial reports.
- Support all board roles (President, Membership, Forum, Finance, Sponsorship, Learning, Communications) in their annual plans and ensure smooth year-on-year board transitions.
- Executed special projects and supported regional/global initiatives and cross-chapter collaboration.
- Ensured continuity and stability in chapter operations and board transitions over multiple years.
- Successfully managed a diverse annual calendar of learning, social and recruitment events with strong member engagement.
Manager – HR & Administration
Rudra Group – Rudra Shares & Stock Brokers Ltd. & Rudra Real Estate Ltd.
Lucknow
08.2016 - 05.2019
- Successfully managed HR activities and payroll for 250+ employees across 14 branches in shares and real estate businesses.
- Led end-to-end recruitment process, including posting job openings, sourcing and screening CVs, conducting preliminary interviews, coordinating with panel members, negotiating salaries, and issuing appointment letters to secure top talent.
- Prepared job descriptions and handled hiring requirements for IT and non-IT roles at all levels.
- Processed payroll for 150+ employees and coordinated with accounts for timely and accurate payments.
- Ensured statutory compliance under Contract Labour, ESIC and PF; liaised with PF, ESIC and Labour Departments.
- Identified training needs, prepared training calendars and analysed training effectiveness.
- Managed employee relations and grievances, addressing compliance-related queries and conducting vertical meetings to identify needs and resolve issues effectively.
- Oversaw administration functions, including front office, housekeeping, security, courier, pest control, stationery, facility maintenance, vendor management, and cost optimisation initiatives to enhance operational efficiency.
Manager – HR & Project Coordinator / Sales & Marketing
Blue World Corporation (P) Ltd.
Kanpur
09.2014 - 07.2016
- Managed HR activities, ensuring statutory compliance and project alignment through coordination with vendors and government departments.
- Coordinated sales targets and marketing plans, driving branding and digital marketing activities through effective space selling.
- Handled MIS for sales team and lifetime members database; coordinated client interactions from registration to completion for seamless service delivery.
Training cum Placement Coordinator
Frankfinn Institute of Air Hostess Training
07.2013 - 08.2014
- Facilitated student placement by empaneling organizations, arranging campus and site interviews, and managing student communication to enhance placement opportunities.
- Managed training delivery, including batch planning, student roadmaps, faculty rosters, training calendar, and training inventory to ensure smooth execution of training programs.
- Coordinated student assessments and parent–teacher interactions, maintaining training MIS to support student development.
Marketing Manager
Trident Auto Component Pvt. Ltd.
02.2013 - 07.2013
- (Brief responsibilities as per original CV – you can keep this to one to two lines if you wish.)
- Developed marketing strategies for new auto components in competitive markets.
- Coordinated product launches and promotional campaigns across various channels.
- Analyzed market trends to identify opportunities for product innovation.
QRC & Onboarding – CSD / Zonal MIS Coordinator (Sales)
Aircel – UPE (Dishnet Wireless Ltd.)
04.2009 - 02.2013
- Oversaw zonal sales MIS and sales target planning, facilitating distributor onboarding and managing stock and scheme issues.
- Coordinated customer service delivery at zonal level, resolving complaints and ensuring compliance of customer application forms and MNP subscriber onboarding.
- Earned performance recognitions including 'Star of the Day', 'Pat on Back', and KPI awards for maintaining high compliance standards.
Sales Coordinator & General Administration
Vishal Video & Appliances Pvt. Ltd.
01.2003 - 03.2009
- Coordinated stock management, sales planning, route planning, and sales analysis to optimize trade schemes.
- Coordinated sales activities and maintained detailed product knowledge in electronics.
- Assisted customers by providing product information and answering inquiries effectively.
- Managed inventory levels and coordinated restocking efforts for optimal product availability.
Education
Executive Programme in HR Analytics (EPHRA) - HR Data Analysist
IIM Lucknow
Lucknow05-2024
MBA -
Sikkim Manipal University
Bachelor of Arts -
CSJM University
KanpurDiploma in Computer Applications - MS Office, SAP (beginner), Computer Accounts
Skills
1 Leadership & People Management 2 Chapter, Membership & Stakeholder Management 3 Operations, Process & Compliance 4 Financial & Data Skills 5 Communication & Interpersonal Skills 6 Technical Skills
- Stakeholder engagement
- Strategic planning
- Project coordination
- Team leadership
- Team collaboration
- People operations
- Change management
- Conflict resolution
- Training facilitation
- Event planning
- Community outreach
- Vendor management
- Contract administration
- Regulatory adherence
- Budget management
- Financial reporting
- Profit and loss
- Data Analysis
- Reporting
- Documentation
- Fast-paced adaptability
- Time management
- Organization
- Process improvement
- Effective communication
- Documentation
- Data Analysis
Personal Information
- Date of Birth: 10/11/80
- Marital Status: Married
Languages
- Hindi
- English
- Punjabi
References
Available on request.
Interpersonal Strengths
- Responsible, efficient and effective communicator; organized and self-motivated.
- Trustworthy, friendly and professional; able to handle fast-paced entrepreneurial environments.
Languages
English
Advanced (C1)
C1
Hindi
Native
Native
Punjabi
Advanced (C1)
C1
Affiliations
- Regional Event- SPARK2022- EOUP
- Regional Event- MyEO Ayodhya- 2024- EOUP
- Regional Event- MyEO Kumbh- 2025- EOUP
- Regional Event- myEO Dev Deepawali- 2025- EOUP
Accomplishments
- South Aisa Chapter Staff (2nd Runner Up) Year- 2023
- South Aisa Chapter Staff (1st Runner Up) Year- 2024
Timeline
Chapter Manager
Entrepreneurs’ Organization Uttar Pradesh
05.2019 - Current
Manager – HR & Administration
Rudra Group – Rudra Shares & Stock Brokers Ltd. & Rudra Real Estate Ltd.
08.2016 - 05.2019
Manager – HR & Project Coordinator / Sales & Marketing
Blue World Corporation (P) Ltd.
09.2014 - 07.2016
Training cum Placement Coordinator
Frankfinn Institute of Air Hostess Training
07.2013 - 08.2014
Marketing Manager
Trident Auto Component Pvt. Ltd.
02.2013 - 07.2013
QRC & Onboarding – CSD / Zonal MIS Coordinator (Sales)
Aircel – UPE (Dishnet Wireless Ltd.)
04.2009 - 02.2013
Sales Coordinator & General Administration
Vishal Video & Appliances Pvt. Ltd.
01.2003 - 03.2009
Executive Programme in HR Analytics (EPHRA) - HR Data Analysist
IIM Lucknow
MBA -
Sikkim Manipal University
Bachelor of Arts -
CSJM University