Pooja Bhandiwad
Item Data Analyst
Bengaluru
Summary
Retail Professional with 10 Years' Experience. An ambitious, enthusiastic & energetic team player aspiring to be associated with a reputed organization that provides ample opportunity to showcase skills & enable career progression.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work History
Item Data Analyst
Target
Bengaluru
10.2022 - Current
- Lead operational strategy for team and provide coaching on day to day activities to TM
- Process - To ensure team follows best practices and Standard Operating procedures on daily basis. Establish operational goals and measurements (i.e. LOS, productivity, data quality) for team. Create plans and daily routines for Item Data Specialists to meet goals and communicate performance expectations.
- Analytics - Monitor KPIs across all cross functional area to influence longer-term and short strategies for item quality, accuracy and readiness.
- Generate reporting and analytics of the team’s item setup progress for readiness of Items for Order & Launch against the Item CoE goals and measurements.
- Drive continuous improvement for operational and data quality excellence aspects of the team. Understand upstream and downstream business unit needs, Time & Action charts and key information needed from the business to drive operational excellence.
- Partner with Data Quality specialist in driving data quality best practices by providing level 2 support in Blitz sessions
- Cross-Functional Partnerships - Establish strong relationships across both functional & partner teams.
- Assess team opportunities through reporting, meetings, and informal check-ins to enhance skills, processes, and partner management. Daily coaching sessions with Data Specialists to improve prioritization, efficiency and accuracy in their work
- Utilize data visualization tools to effectively communicate business insights.
- Produce monthly reports using advanced Excel spreadsheet functions.
- Collaborate with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
Team Lead-Product Operations
Tesco
Bengaluru
1 2016 - 12.2019
- Managing team of 11 members
- Accountable for entire price and promotion for non-food products for UK
- Transition of new process
- Simplify ways of working with process improvements
- Reporting Weekly KPI for Team.
- Implemented process improvements that led to reduced turnaround times for critical tasks without compromising quality
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively
- Improved team productivity by implementing efficient project management strategies and streamlining communication channels
Officer/Sr. Officer-Product Operations
Tesco
Bengaluru
03.2012 - 12.2015
- Product Setup, Maintenance, Promotion and clearance
- Comparisons on competitor products online
- New Hire End to End Training, Training on new process transitioned & cross trainings on current process
- Quality check, quality reporting and analysis
- Managed supplier queries.
- Mentored new Joined, helping them develop their skills and advance in their careers
Officer
ICICI Bank
Bengaluru
09.2010 - 09.2011
- Asset Desk Officer (Loans Servicing Desk) dealing with service of all Loan Queries
- Acted as Main cashier, handling of all cash transactions
- Handling customer queries, Generating Leads for other Banking Products.
Education
PGDBO - Banking Operations
IFBI
Bengaluru 06.2010 - 08.2010
BBA - Business Management
Bangalore University
Bengaluru 06.2007 - 05.2010
Skills
Projects in streamlining operations and improving efficiency
Improve operations KPI's using Continuous Improvement
Continuous Improvement champion for process improvement and compliance
Stakeholder Management
People and performance management
Handle supplier queries
Proficient in all MS Office Applications
Data Visualization and Presentations
Project Management
Teamwork and Collaboration
Problem-Solving
Documentation And Reporting
Coaching and Mentoring
Projects
*Skill Matrix
*Item set up Process Map
*Capacity Utilization Framework
*Event Readiness
*Promotion transition from UK to Bengaluru
*Provided expertise for Robotic Process Automation for multiple process
*Quality Parameters and risks analysis
Disclaimer
I hereby declare that all the above mentioned information given by me is true and correct to the best of my knowledge and belief
Timeline
Item Data Analyst
Target
10.2022 - Current
Officer/Sr. Officer-Product Operations
Tesco
03.2012 - 12.2015
Officer
ICICI Bank
09.2010 - 09.2011
PGDBO - Banking Operations
IFBI
06.2010 - 08.2010
BBA - Business Management
Bangalore University
06.2007 - 05.2010
Team Lead-Product Operations
Tesco
1 2016 - 12.2019