Pooja Chauhan
Bangalore
Summary
Dynamic Engineer with expertise in AI-driven solutions and Cloud Technologies. Proven track record in enhancing productivity through innovative software design and mentoring teams. Skilled in Java, Springboot and designing solutions, I excel in delivering impactful applications that streamline operations and improve efficiency, fostering collaboration in the team and driving success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Associate Vice President/Senior Software Engineer
JP Morgan Chase
Bangalore
10.2021 - Current
- Leading the initiative of the design and implementation of an AI-powered auto-assign engine, enhancing productivity, and reducing manual intervention and long wait time.
- Driving the project to automatically process team inbox emails using LLMs to predict relevant workflows and auto-generate tickets, significantly reducing manual effort and response time for analysts.
- Spearhead the development of Workhub, a flagship workflow orchestration product, enabling complete lifecycle management of banking tickets.
- Collaborated with the AI/ML team to develop a predictive model that estimates ticket resolution time based on historical data, enhancing transparency and reporting accuracy for senior management.
- Leading a team of three engineers in the end-to-end design, development, and delivery of four business-critical applications that power the creation and execution of workflow tickets.
- Partnering with stakeholders and consumers to support seamless integration with the workflow system, significantly reducing onboarding time and production deployment cycles.
- Migrated and deployed 7+ Spring Boot applications to AWS using Terraform, integrating with Aurora PostgreSQL, Elasticsearch, S3 for file storage, ADFS for authentication, and Splunk for centralized logging and monitoring.
- Mentoring new team members on product functionalities, system architecture, and internal development tools.
Technical Anchor
Subex Ltd
Bangalore
07.2016 - 10.2021
- Led the end-to-end development of a new mobile application for the Fraud Management product, driving architecture, UI/UX design, coding, and peer reviews to deliver a high-performance, scalable solution.
- Collaborated in a 4-member team to build a visualization module for telecom fraud detection, enabling analysts to visualize relationships between alarms triggered by call/message records using IMEI, caller/called numbers, forwarded numbers, and geolocation—enhancing fraud detection accuracy and investigation efficiency.
- Worked on the development of the Vidhaatha Client module, which provided an interface to the user to configure and monitor the available resources, product instances, and their respective processes and applications.
- Contributed to the upgrade of the Fraud Management product from Ruby on Rails to Java, ensuring seamless transition of core functionalities and enhancing system scalability and performance.
Education
Bachelor of Engineering - Computer Science
Nitte Meenakshi Institute of Technology
Bangalore, India05-2016
12th (Senior Secondary) -
Kendriya Vidyalaya Malleswaram
Bangalore, India05-2012
Skills
- Programing Languages and Database: Java, J2EE, MySQL, Oracle, PostgreSQL, MongoDB
- Concepts: Object Oriented Programming (OOPS), Data Structure and Algorithm, Multithreading, DBMS, Message Queue (Kafka), SQL, Elastic Search, Design Pattern, Scrum, System Design, Caching, Agile
- Frameworks: Springboot, Spring MVC, Microservices, Hibernate, JPA, Git, SVN, Rest APIs, JUnit, Graphql, Jira, Confluence
- Cloud - AWS(IaS, PaaS, SaaS), Auto Scaling, ECS, NLB, Route53, Terraform, Spinnaker, Harness
Certification
- AWS Certified Cloud Practitioner - Jan, 2023
Timeline
Associate Vice President/Senior Software Engineer
JP Morgan Chase
10.2021 - Current
Technical Anchor
Subex Ltd
07.2016 - 10.2021
Bachelor of Engineering - Computer Science
Nitte Meenakshi Institute of Technology
12th (Senior Secondary) -
Kendriya Vidyalaya Malleswaram
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