Pooja Chavan

• Project # 1
• Project Name: Working Capital – Corporate Loan
• Client Name: Axis Bank
• Role: Project Manager

Description: Axis Bank Working Capital Loan project, which helps businesses get short-term loans to manage their daily expenses. The system handles different types of loans like cash credit and overdraft, checks if customers are eligible, processes loan approvals, and calculates interest only on the amount used.

Roles and Responsibility:

• Successfully led the end-to-end implementation and testing of the Working Capital – Corporate Loan module for Axis Bank, focusing on both LOS (Loan Origination System).
• Involved in managing testing from MLP (Maximus) & SFDC Application.
• Oversaw creation and validation of critical workflows like credit, sales and Ops checks aligned with regulatory compliance.
• Managed a team of 13 members, including Jr testers, Sr testers and Lead. Handling daily work allocation, progress tracking, and ensured task alignment with project milestones.
• Coordinated with the Axis Bank business and IT teams for requirement gathering grooming meetings, environment setup, test data provisioning, and UAT and SIT sign-offs.
• Facilitated daily stand-ups, defect triage meetings, and status reviews with both internal teams and Axis Bank stakeholders, ensuring complete transparency and timely delivery.
• Mentored junior team members and ensured knowledge transfer on domain-specific workflows like renewals queries, MLP case punching, log checking via Kibana.
• Reviewed project documentation like Test Scenarios, UAT Summary Reports, and Client Demos.
• Worked on Tools/Technologies: JIRA, SFDC, Maximus, Kibana, Mongo DB.
• Successfully worked on 20+ releases, delivering over 100 stories to production, including key modules such as waiver deferral, compliance-related features, KFS, and more.

• Project # 2
• Project Name: Sahara Refund Portal
• Client Name: Stock Holding Services Limited
• Role: Project Manager

Description: The Sahara Refund Portal is an initiative by the Ministry of Cooperation to facilitate the refund process for genuine depositors of the Sahara Group of Cooperative Societies. It aims to ensure transparent and efficient disbursement of legitimate dues as directed by the Supreme Court of India on 29th March 2023

Roles and Responsibility:

• Gathered and documented business requirements, translating them into functional specifications.
• Analyzed business and system requirements, collaborating closely with developers, and managed a QA team of 20 testers, including one lead.
• Followed agile methodology as part of SDLC & STLC.
• Good knowledge and experience of SDLC as well as STLC.
• Test plan preparation to meet required timelines of Project plan followed by subsequent review of Test Scenarios and Cases for quality testing.
• Participated in daily scrum, sprint planning, Weekly Status Review meetings
• Experience in Defect Handling and Defect Severity Analysis.
• Generated Status reports and shared with the stake holders in a timely manner
• Worked on Environments like UAT, Pre-prod and Production.
• Conducted gap analysis and recommended process improvements.
• Acted as a bridge between stakeholders and technical teams for effective communication.
• Created BRDs & process flow diagrams for project execution.
• Monitored project progress and ensured timely delivery of milestones.
• Analyzed data and prepared reports to support decision-making.
• Designed and implemented process improvements for efficiency gains.
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Met project deadlines without sacrificing build quality or workplace safety.

• Project # 3
• Project Name: APTMT, Ishine, PIO Portal, Protean
• Client Name: ApMoSys In-House
• Role: Project Manager

Roles and Responsibility:

• Identified areas for improvement in existing business processes.
• Collaborated with business, development, and testing teams for requirement gathering.
• Analyzed requirements and prepared BRD.
• Presented concepts and results in meetings.
• Provided coaching and training to employees.
• Developed solutions aligned with business needs.
• Managed projects, monitored progress, and supported testing.
• Coordinated with management and end-users.
• Maintained communication with senior management, clients, and technical teams.

• Project # 4
• Project Name: TCS Bancs
• Client Name: BAGIC
• Role: Project Manager

Roles and Responsibilities:

• Ensuring that the deliverables are delivered on time.
• Managing resources.
• Managing their times and achieving their commitment to the project.
• Reporting the Regular status to the higher authorities in a timely manner.
• Attends daily stand-up meetings and sync-up call with IT, Business and merchants.
• Looking over the changes being made in the organization.
• Monitoring progress and track roadblocks.
• To ensure that the project satisfies all the project requirements

• Project # 5
• Project Name: LAP (Loan against Property)
• Client Name: IDFC First bank
• Role: Project Manager

Roles and Responsibilities:

• Ensuring that the deliverables are delivered on time.
• Managing resources.
• Managing their times and achieving their commitment to the project.
• Reporting the Regular status to the higher authorities in a timely manner.
• Attends daily stand-up meetings and sync-up call with IT, Business and merchants.
• Looking over the changes being made in the organization.
• Monitoring progress and track roadblocks.
• To ensure that the project satisfies all the project requirements

• Project # 6
• Project Name: National Life and General Insurance (NLGIC)
• Client: NLGIC, Oman
• Role: Business Analyst Cum Project Coordinator

Description: It deals with creating policies which includes Life and Motor Premium and Policy schedule verification. Verification of Quotation premium, smoke and sanity testing.

Roles and Responsibilities:

• Assessing and identifying areas for improvement in the company’s present business processes.
• Discussion with the Business team, Development Team, Testing Team for taking the requirements.
• Requirement Gathering & Analysis.
• Preparation of BRD.
• Presenting concepts and results at meetings.
• Coaching and training employees.
• Developing ideas in accordance with the demands and needs of the business
• Creating projects and monitoring their development as well as testing.
• Cooperating with Management and end users.
• Maintaining close communication with senior management, partners, clients, and technicians.
• Kept projects on schedule by managing deadlines and adjusting workflows.

• Project # 7
• Project Name: Massachusetts General Physicians Organization
• Client Name: Inventurus knowledge Solution
• Role: Business Analyst

Roles and Responsibilities:

• Identified process bottlenecks and implemented better procedures to improve productivity.
• Analyzed business strategies to enhance company sustainability.
• Managed projects and coordinated with clients and internal teams to meet goals and deadlines.
• Used Excel tools like pivot tables, charts, and macros to analyze data.
• Optimized operations by gathering requirements to ensure timely and cost-effective transitions.
• Created and shared daily, weekly, and monthly MIS reports and dashboards.
• Interacted with stakeholders to understand the new requirements.
• Resolved payment issues with patients and third-party payers.
• Provided regular status updates and workflow improvements to senior management.
• Supported revenue cycle processes to enhance profitability and increase revenue.
• Collaborated with analysts to streamline tasks and eliminate redundancies.
• Used EPIC software for financial analysis and forecasting.
• Used Google data studio for dashboard preparation.

• Project # 8
• Project Name: Sabre Hospitality Solution
• Client Name: Hexaware Technologies
• Role: Business Analyst

Roles and Responsibilities:

• Gathered and documented business requirements, translating them into functional specifications.
• Conducted gap analysis and recommended process improvements.
• Acted as a bridge between stakeholders and technical teams for effective communication.
• Created BRDs, and process flow diagrams for project execution.
• Monitored project progress and ensured timely delivery of milestones.
• Analyzed data and prepared reports to support decision-making.
• Designed and implemented process improvements for efficiency gains.
• Ensured technical solutions aligned with business needs throughout project lifecycles.