Pooja Chhetri
New Delhi
Summary
Dynamic HR professional with a proven track record at Impact Communications, excelling in talent acquisition and employee engagement. Spearheaded initiatives that enhanced retention by 15% and streamlined onboarding processes. Skilled in HRIS systems and conflict resolution, I foster cross-functional collaboration to drive organizational success.
Overview
4
4
years of professional experience
Work History
Associate Manager – Human Resources
Impact Communications
New Delhi
10.2021 - Current
- Managed HR operations across a group of 3 companies (300+ employees), standardizing processes and improving compliance.
- Led recruitment drives, closing 50+ positions in 2022 and reducing average time-to-hire by 20%.
- Implemented employee engagement initiatives that improved retention by 15% year-over-year.
- Partnered with business leaders to design performance review systems, enhancing evaluation transparency.
- Spearheaded the digital transformation of HR records and onboarding, implementing a centralized HRIS system that reduced paperwork and improved data accuracy by 40%.
- Conducted HR policy audits and revised outdated procedures, ensuring 100% compliance with labor laws across the organization.
- Facilitated leadership development workshops and coordinated 5+ quarterly training programs for team leads.
Human Resources Executive
Grade Boosters Pvt. Ltd.
New Delhi
12.2020 - 09.2021
- Developed and executed onboarding processes that reduced ramp-up time by 25%.
- Supported payroll processing, HR documentation, and employee file audits.
- Coordinated employee engagement events and team-building activities.
- Resolved employee queries related to benefits and attendance, maintaining satisfaction levels.
- Introduced employee recognition initiatives such as ‘HR Star of the Month,’ boosting team morale and engagement.
- Collaborated with the marketing and content teams to build an employer branding strategy that improved job application quality by 30%.
- Played a key role in designing the internal communication structure using Slack channels, which enhanced response time and transparency.
Education
MBA - Human Resource Management
Amity University
Noida12.2020
BA English Hons -
University of Delhi
12.2018
Skills
- Talent Acquisition & Onboarding
- Employee Engagement & Retention
- HR Policies & Compliance
- Performance Management
- Conflict Resolution & Grievance Handling
- Training & Development
- Labor Law Knowledge
- HRIS & Excel Reporting
- Communication & Cross-functional Collaboration
- HRIS Systems (Zoho People, SAP SuccessFactors)
- MS Office Suite
- HR Analytics
- Slack
- Teams
Accomplishments
- Reduced average time-to-hire from 32 to 24 days through streamlined recruitment processes.
- Improved new hire retention within the first 90 days by 20% through enhanced onboarding strategies.
- Designed and executed a company-wide employee satisfaction survey with 87% participation, yielding key feedback for policy reform.
- Introduced monthly HR analytics reports reviewed by senior leadership to support data-driven decisions in talent management.
Languages
- English, Fluent
- Hindi, Native
Timeline
Associate Manager – Human Resources
Impact Communications
10.2021 - Current
Human Resources Executive
Grade Boosters Pvt. Ltd.
12.2020 - 09.2021
MBA - Human Resource Management
Amity University
BA English Hons -
University of Delhi
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