Pooja Dahiya
Full stack .NET developer
Delhi
Summary
Dynamic IT professional with expertise in web application development. Proven track record in enhancing customer satisfaction and optimizing SQL procedures, leading to significant process improvements. Strong collaborator skilled in quality assurance and team leadership, adept at implementing innovative solutions that drive efficiency and project success.
Overview
11
11
years of professional experience
Work History
Specialist, Data Architecture
Fiserv India Private Limited
10.2021 - Current
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Followed all company policies and procedures to deliver quality work.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
- Analyzed and transformed data, while adhering to established guidelines and protocols, that helped with efficient data analysis.
- Implemented Data Warehousing and Business Intelligence concepts that enabled integration of heterogeneous data sources before being stored in a central location.
- Developed SQL procedures and wrote T-SQL queries to help deliver scalable solutions on Business Intelligence platforms such as SSIS .
IT Analyst
Tata Consultancy Services Private Ltd
03.2014 - 10.2021
- Improved user experience, monitoring feedback and making necessary adjustments to software applications.
- Decreased downtime by proactively identifying potential IT issues and implementing preventative measures.
- Collaborated closely with project managers, product owners, and other stakeholders to ensure timely delivery of software projects, while also adhering to best practices and coding standards in an Agile project.
- Conducted automated testing using various testing frameworks, along with unit and integration testing techniques that ensured projects adhered to required standards.
- Optimizing and fine tuning existing SQL procedures or T-SQL queries that improved one of the process by 70 %.
- Led a team of IT professionals to successfully complete a major IT project on time and within budget.
Education
Bachelor of Engineering - Computer Science
MVJ College Of Engineering
Bengaluru, India 04.2001 -
Skills
Object-oriented programming
NET, NET Core
Web application development (MVC)
Entity framework
JavaScript and jQuery
C#
SQL Server
Azure DevOps
SSIS
Agile
Timeline
Specialist, Data Architecture
Fiserv India Private Limited
10.2021 - Current
IT Analyst
Tata Consultancy Services Private Ltd
03.2014 - 10.2021
Bachelor of Engineering - Computer Science
MVJ College Of Engineering
04.2001 -
Similar Profiles
Nethravathi VNethravathi V
SOFTWARE DEVELOPMENT ENGINEER at FISERV INDIA PRIVATE LIMITEDSOFTWARE DEVELOPMENT ENGINEER at FISERV INDIA PRIVATE LIMITED
PRADOSH PRADIPTA DASHPRADOSH PRADIPTA DASH
Quality Assurance Engineer, Professional at Fiserv India Private LimitedQuality Assurance Engineer, Professional at Fiserv India Private Limited
Karunanithi VeerappanKarunanithi Veerappan
Tech Lead, Software Development Engineering at Fiserv India Private LimitedTech Lead, Software Development Engineering at Fiserv India Private Limited