Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Gujarat Gramin Bank
Himatnagar Region
09.2020 - Current
Supervised daily banking operations and staff activities in a community-focused environment.
Coordinated customer service initiatives to enhance client satisfaction and engagement.
Monitored transactions to ensure adherence to regulatory standards and internal policies.
Ensure full compliance with RBI regulations,AML/Kyc policies and internal audit standards
Managed daily banking operations at the ground level, including cash transactions, cheque clearances, NEFT/RTGS processing, and account maintenance.