Pooja Dhar
Team Lead - Quality Assurance
NAGPUR
Summary
Quality assurance professional with comprehensive experience in ensuring product and process excellence. Adept at leading teams, fostering collaboration, and driving efficiency. Known for adaptability and reliability in meeting changing demands. Proficient in quality control methodologies, process improvement, and compliance standards. Strong communicator and problem-solver with focus on achieving consistent, high-quality results.
Overview
5
5
years of professional experience
3
3
Certifications
4
4
Languages
Work History
Quality Assurance Team Lead
SPEEL FINANCE PVT LTD
12.2024 - Current
- Created requirements for milestones and monitored completion of tasks for QA team.
- Acted as key point of contact for all QA aspects of releases by providing QA services and coordinating QA resources internally and externally.
- Established new and improved QA processes by developing test processes, test cases and assigning and executing tests.
- Updated training database to help resolve common issues.
- Championed continuous learning initiatives within the QA team by organizing regular technical workshops and sharing industry best practices.
Credit Risk Analyst
SPEEL FINANCE PVT LTD
12.2022 - 12.2024
- Identified potential risks by analyzing trends in industry-specific data and market fluctuations.
- Reduced credit risk by implementing comprehensive risk assessment strategies.
- Organized and finalized loan applications for underwriter review.
- Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
- Developed risk models for accurate credit scoring and improved decision-making processes.
- Led training sessions for junior analysts to enhance their understanding of credit risk principles and analytical techniques.
- Reviewed credit reports to comprehensively view borrowers' credit history and identify potential red flags.
- Attended credit-related training and conferences to stay informed about industry trends and developments.
- Assessed credit risk and analyzed financial statements.
- Gathered loan documentation for underwriting.
- Made decisions and recommendations about extending lines of credit.
Operations Executive
SPEEL FINANCE CO.LTD
03.2021 - 12.2022
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Interacted well with customers to build connections and nurture relationships.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
Intern
M.S.E.D.C.L
01.2021 - 01.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Education
BSC -
SSSUTMS
01.2018
HSC - undefined
ST.JOSEPH CONVENT AND JUNIOR COLLEGE
01.2012
SSC - undefined
VINAYALAY CONVENT HIGH SCHOOL
01.2010
Skills
Quality assurance strategy
Accomplishments
- Supervised team of 100 staff members.
- Achieved Automation by completing Credit Underwriting with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
MS-CIT
Personal Traits
- HAVE A QUALITY FOR ADAPTING NEW CONCEPTS
- HAVE GOOD EXPLANATION SKILLS
- EASILY INTERACTING WITH NEW PEOPLE
- GOOD COMMUNICATION SKILLS
- QUICK LEARNER
Proficiency Forte
- INTERN, M.S.E.D.C.L, 1 YEAR
- KYC EXECUTIVE, SPEEL FINANCE CO.LTD
- Credit Risk Analyst , SPEEL FINANCE CO.LTD
- Quality Assurance Team Lead, SPEEL FINANCE CO.LTD - CURRENT
Interest Areas
- READING BOOKS ESPECIALLY NOVELS
- LISTENING MUSIC
Personal Information
- Date of Birth: 03/08/1995
- Gender: FEMALE
- Nationality: INDIAN
- Marital Status: SINGLE
Personal data processing
I declare that the particulars stated in this résumé are true and correct to the best of my knowledge and belief, and nothing has been concealed.
Timeline
Quality Assurance Team Lead
SPEEL FINANCE PVT LTD
12.2024 - Current
Credit Risk Analyst
SPEEL FINANCE PVT LTD
12.2022 - 12.2024
Operations Executive
SPEEL FINANCE CO.LTD
03.2021 - 12.2022
Intern
M.S.E.D.C.L
01.2021 - 01.2022
HSC - undefined
ST.JOSEPH CONVENT AND JUNIOR COLLEGE
SSC - undefined
VINAYALAY CONVENT HIGH SCHOOL
BSC -
SSSUTMS