Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Pooja G P

Pooja G P

Bangalore

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

CBA

NXTWAVE
Hydrabad
12.2023 - 09.2024
  • Counselling student to develop Industry ready skills in 4.0 Technologies and handling students queries to help them enroll into the program.
    • Collaborated with cross-functional teams to create engaging marketing content, including live demo session posters, success stories and course brochure.
    • Utilised CRM software to track and manage students interactions,ensuring effective follow-up and relationship building.

Customer Care Representative

Accenture
Bangalore
05.2020 - 07.2022
  • Respond accurately and on time to service now tickets related to Time and Expense queries
    • Coordinate with different T&E towers for the resolution of the ticket.
    • Serves as gatekeeper to exceptions SharePoint
    • Generate daily dashboard report

Stores Executive

ACT
Bangalore
07.2017 - 12.2018
  • Daily management of the overall material stores and listing the requirement to maintain minimum stock value.
  • Material Order, follow up for delivery and processing challans.
  • Regular monitoring the material management, availability, minimum stock values.
  • Quarterly audit of material inventory.

Education

Bachelor of Science - Computer Science

Warriours English School
Challakere
05-2014

Skills

  • Written Communication
  • Customer Service
  • Problem Resolution
  • Recordkeeping
  • Remote Office Availability
  • Cultural Awareness

Languages

Kannada
First Language
English
Advanced (C1)
C1

Timeline

CBA

NXTWAVE
12.2023 - 09.2024

Customer Care Representative

Accenture
05.2020 - 07.2022

Stores Executive

ACT
07.2017 - 12.2018

Bachelor of Science - Computer Science

Warriours English School

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Pooja G P