Pooja Gupta

Working for client SBI credit card. take the customer call, note down and resolve issue related to the credit card account issue. create ticket for credit card account problem raise by customer. help customer to resolve the account problem in credit card and guide customer for provide better satisfy service.

Working on manage the customer complain. create ticket for customer issue. monitor issue and inform the customer about issue has been resolve and take feedback.

Working on billing counter for manage order of customer, monitor order and deliver the food to customer. accounting the item and manage bill.

Working on take customer call. resolve the customer issue and create ticket for customer complain in system.