Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Pooja Huggi

Bidar

Summary

I am a results-driven professional with 3.5 years of experience, including 2.4

years in the private sector and 1 year working on enterprise networks. I excel at troubleshooting and improving network performance for reliable and continuous connectivity. I am skilled in using advanced tools and protocols to enhance network security and efficiency.

Overview

3
3
years of professional experience

Work History

Consultant in the Administration

Guru Nanak Dev Engineering College
Bidar
11.2023 - Current
  • Operating with the vendor related to the facilities and the curriculum procurements.
  • Operating as a support specialist.

System Support Analyst

Redington Limited
Banglaore
07.2021 - 10.2023
  • With over 2.2 of experience, I have provided comprehensive IT support, including end-user assistance, installations, and troubleshooting for upgrades
  • Identifying customer issues and diagnosing the root cause
  • Providing on-site operational support for IT services such as printers, video, voice, and network infrastructure
  • Proficiently diagnosing and resolving technical issues related to both PC software and hardware
  • Assisting during preventive or corrective maintenance, including ticket management and client conversation recording
  • Managing fault incidents related to LAN cabling and port management.

Education

M.Tech -

VTU
Belagavi
09-2014

B.E in Electronics And Communication Engineering -

VTU
Belagavi
09-2012

Skills

  • Technical issues analysis
  • Logging support tickets
  • System support management

Languages

English
Proficient
C2

Timeline

Consultant in the Administration

Guru Nanak Dev Engineering College
11.2023 - Current

System Support Analyst

Redington Limited
07.2021 - 10.2023

M.Tech -

VTU

B.E in Electronics And Communication Engineering -

VTU

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Pooja Huggi