Pooja Inamdar
Change Management
Pune
Summary
Results-driven Change Manager with 8 years of experience in change management, finance transformation, and insurance operations. Adept at leading and implementing organizational change initiatives to drive business performance and ensure sustainable transformation. Skilled in stakeholder engagement, data analysis, Training and Development.
Overview
8
8
years of professional experience
2014
2014
years of post-secondary education
Work History
Senior Administrator – Finance Transformation Office (Change & Communication Team)
Vanderlande Industries
05.2022 - Current
- Develop and execute change management strategies to support business transitions, ensuring stakeholder engagement and minimizing resistance
- Lead training, workshops, and interventions for smooth transitions
- Collaborate with project managers, HR, and leadership to align change initiatives with business goals
- Conduct impact assessments, readiness evaluations, and success measurement for change initiatives
- Managed key change management projects: Transition from email query handling to a query handling tool, Migration of business travel credit cards from ICS to AirPlus, Payroll vendor change and compliance management tool implementation, Finance department restructuring
- Drive communication & engagement through: Training sessions, Finance Webinars, Coffee Talks, and Community Calls, Creation of an FSSC Information Page on the company’s self-service portal, Developing comprehensive communication plans for finance transformation projects
- Data Analysis & Reporting: Conducted analysis for ticketing tool and created dashboards using Excel, Qlik Sense, and Power BI, Designed weekly ticket reports, real-time dashboards, and open ticket tracking
Senior Process Analyst – UK Insurance Domain
Gallagher Service Center
02.2017 - 05.2022
- Led Global Data Capture (GDC) project transition
- Managed policy checking & ADU processes
- Part of the Indexing team, responsible for: Tool implementation, requirement gathering, and UAT testing
- Training UK teams on new systems
- Creating dashboards and data reports for production tracking
- Process Trainer – Trained 4 batches of New joiners (Room and On the job training)
Tele Broking Executive
HDFC Securities
- Managed equity trading operations on BSE & NSE
- Executed trades, provided investment advice, and identified revenue opportunities
Education
MBA - Finance
Sinhgad Business School
B.Com - undefined
Sydenham College
Skills
- Change Management
- Stakeholder Engagement
- Project Management
- Prosci
- Data Analysis & Reporting
Power Bi
Awards Recognition
- Star of the Month (Multiple Times: 2018-2021)
- WOW Award (3x)
- Performance of the Year – 2019 & 2021
- Ingenious Award – Q1 2021
- Platinum Medal – 2021
Timeline
Senior Administrator – Finance Transformation Office (Change & Communication Team)
Vanderlande Industries
05.2022 - Current
Senior Process Analyst – UK Insurance Domain
Gallagher Service Center
02.2017 - 05.2022
Tele Broking Executive
HDFC Securities
B.Com - undefined
Sydenham College
MBA - Finance
Sinhgad Business School
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