Detail oriented individual with exceptional knowledge of client onboarding and rolling review, adept in enhancing compliance and risk management through meticulous due diligence and Anti-Money Laundering practices. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
Overview
8
8
years of professional experience
2023
2023
years of post-secondary education
3
3
Languages
Work History
KYC/AML Analyst
Nomura Services India Pvt Ltd
08.2022 - 02.2025
Supported KYC/AML processes for prospective and existing clients.
Ensured compliance with regulatory requirements by conducting thorough customer due diligence checks.
Identified potential risks and red flags through comprehensive customer risk assessments, mitigating potential financial losses.
Adjusted end-to-end KYC/AML process needs to align with workforce capabilities.
Performed periodic reviews and reports on clients to comply with rules, regulations and KYC requirements.
To conduct screening and escalate adverse news identified on positive match of PEP to compliance team and seek approval.
Performed quality assurance checks on completed customer files, ensuring accuracy and completeness before submission for review or approval.
Collaborated with cross-functional teams to ensure alignment of KYC/AML processes across the organization.
Prepared high-risk reviews with results and recommendations for customer onboarding, closure and retention.
Assisted in the development of new KYC-related tools and systems, contributing to a more efficient and effective AML program.
Senior Accounts Receivable Analyst
GEBBS Healthcare Solutions Pvt Ltd
12.2020 - 12.2021
Responsible for taking follow ups on outstanding accounts receivable on behalf of doctors/physicians of insurance companies (in US).
Analyzing and rectifying on-going claims and reasons for denied claims to take appropriate action.
Handling patient billing queries and updating their account information.
Increased collections efficiency by implementing effective payment reminder strategies.
Optimized cash application procedures for accurate allocation of payments to appropriate invoices.
Implemented new accounting strategies to decrease spending and work flow downtime.
Associate
WNS Services Pvt Ltd
11.2019 - 03.2020
To solve the queries of the passenger through email
Analyzed customer data to identify trends and anticipate customer needs.
Developed and implemented strategies to increase customer satisfaction and engagement.
Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Associate
Accenture Solutions Pvt Ltd
09.2016 - 03.2018
Reviewing and eliminating social media ads according to client policies to overcome inappropriate ads.
Maintaining productivity and achieving desired targets.
Facilitated training sessions for new employees, ensuring complete process knowledge.
Developed and implemented strategies to increase customer satisfaction and engagement.
Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines.
Received the 'Employee of the Month' award for exceptional performance and dedication at Accenture.
Senior Analyst, Regulatory Capital Data, EMEA at Nomura Services India Pvt. Ltd.Senior Analyst, Regulatory Capital Data, EMEA at Nomura Services India Pvt. Ltd.