Pooja Jagdale-Sahane

• Led pre-sales activities for Microsoft Business Central, including product demonstrations, solution design, and proposal preparation.
• Engaged with clients to understand their business requirements, provided customized product recommendations, and facilitated successful implementations.
• Enhanced lead conversion rates by 25% through targeted sales strategies and effective client interactions.
• Utilized CRM (Zoho) to manage client interactions and sales pipeline efficiently.

• Oversaw cash management processes for ATMs, including monitoring cash levels, handling discrepancies, and coordinating with cash-in-transit vendors.
• Addressed technical issues related to ATM operations, working with technical teams and vendors to resolve problems efficiently.
• Created detailed reports and BI dashboards using advanced Excel skills to track cash management and technical support metrics..
• Conducted regular follow-ups with vendors to ensure compliance with service level agreements ( SLA) and address any issues promptly.

• Managed cash operations for ATMs, including cash forecasting, replenishment, and reconciliation.
• Resolved technical issues related to ATM functionality, coordinating with vendors to ensure timely resolution and minimize downtime.
• Developed and maintained comprehensive reports and BI dashboards to track cash management performance and technical support metrics.
• Oversaw vendor relationships, including follow-ups and performance assessments, to ensure service quality and compliance with agreements.

• Conducted detailed analysis of Google Ads campaigns, generating insights to improve campaign performance and ROI.
• Developed and managed dashboards for monitoring key performance metrics, optimizing ad spend and enhancing campaign effectiveness.
• Collaborated with marketing teams to develop data-driven advertising strategies, achieving a 30% increase in campaign ROI.

• Managed ATM cash operations, including cash monitoring, replenishment scheduling, and reconciliation.
• Provided technical support for ATM issues, liaising with vendors to address and resolve problems.
• Developed and maintained reports and dashboards with advanced Excel functions to monitor performance and operational efficiency.
• Ensured effective communication and follow-up with vendors to maintain high service levels.