POOJA JOSEPH MATTAM
Bengaluru
Summary
MBA graduate in Lean Operations and Systems with expertise in product management, process optimization, and cross-functional collaboration. Skilled in requirement analysis, stakeholder engagement, Agile methodologies, and business case development. Adept at coordinating teams, optimizing workflows, and ensuring on-time, within-budget project execution to drive operational efficiency and product success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Operations Intern
Apollo Tyres
04.2024 - 06.2024
- Lean Optimization: Streamlined processes, reduced waste, and boosted efficiency using Lean principles.
- Data-Driven Solutions: Resolved bottlenecks with data insights, enhancing output and quality.
- Supported cross-functional teams to promote information sharing and collaboration.
- Quality Enhancement: Led root cause analysis and enforced controls to eliminate defects.
Student Intern
JRT Rock Products Pvt Ltd
05.2023 - 06.2023
- Operational Analysis: Analyzed quarry and mining operations' key workflows and reporting structures.
- Efficiency Optimization: Assessed resource allocation, equipment utilization, and workforce management.
- Supply Chain & Compliance: Mapped supply chain processes, safety protocols, and regulatory compliance.
Business Development Executive
Jaro Education
- CRM & Sales Analytics: Tracked leads, analyzed sales data, and optimized strategies to boost revenue and ROI.
- Client Engagement: Strengthened relationships through direct communication and personalized follow-ups.
- Account & Lead Management: Managed accounts, ensured timely delivery, and generated high-quality leads for sales growth.
Education
MBA - Lean Operations & Systems
Christ University
03.2025
B. Com -
Bharathiyar University
12th - Commerce and business maths
Montfort Anglo Indian Higher Secondary School
10th -
Montfort Anglo Indian Higher Secondary School
Skills
Management Skills
- Stakeholder Management
- Data-Driven Decision Making
- Project Coordination & Time Management
- Cross-Functional Collaboration
- Problem-solving and Critical Thinking
Technical Skills
- Proficiency in MS Office Suite
- Agile & Scrum Methodologies
- Dashboard Creation & Data Visualization (Power BI)
- CRM & Customer Experience Platforms
- Quality Management (ISO 9001:2015)
Certification
- Lean Six Sigma Green Belt – Grant Thornton Bharath LLP
- ISO 9001:2015 Lead Auditor – TÜV SÜD
- Business Analysis & Process Management – Coursera Project Network
- The fundamentals of digital marketing – Google Digital
- Tally ACE – Tally
Languages
Malayalam
First Language
English
Proficient (C2)
C2
Tamil
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1
Significantcontributions
- Voluntary Coordinator, USHUS Fest – Led logistics and guest services, optimizing event operations and enhancing attendee experience.
- Pioneer Club Member, School of Business, Christ University – Directed the organization of competitions and fests, contributing to campus engagement and a positive environment.
- Disciplinary Committee Member, School of Business, Christ University – Facilitated compliance workshops, promoting awareness and a disciplined campus culture
Disclosure
I hereby declare that the information provided in my resume is true and accurate to the best of my knowledge.
Timeline
Operations Intern
Apollo Tyres
04.2024 - 06.2024
Student Intern
JRT Rock Products Pvt Ltd
05.2023 - 06.2023
Business Development Executive
Jaro Education
MBA - Lean Operations & Systems
Christ University
B. Com -
Bharathiyar University
12th - Commerce and business maths
Montfort Anglo Indian Higher Secondary School
10th -
Montfort Anglo Indian Higher Secondary School
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