Pooja Kamble
Data Analyst | Excel | SQL | Power BI | Tableau
Mumbai
Summary
Results-driven Data Analyst professional with experience in data handling, reporting, and operational analysis at Tata Consultancy Services. Skilled in Excel, SQL, Power BI, Tableau, and data visualization with hands-on experience in data cleaning, reporting, dashboard creation, and analytical projects. Strong ability to analyse datasets and generate actionable business insights.
Overview
2
2
Certifications
8
8
years of professional experience
Work History
Data Analyst Intern
AI Variant
12.2024 - 03.2025
- Performed data cleaning, transformation, and validation using Excel and SQL.
- Analyzed datasets to identify trends, patterns, and correlations.
- Created dashboards and visual reports using Power BI and Tableau.
- Worked with large datasets for reporting and visualization.
- Assisted in generating business insights to support decision-making.
Senior Process Associate
Tata Consultancy Services
Mumbai, India
06.2023 - Current
- Managed and maintained large volumes of customer and pension-related data.
- Performed data validation and quality checks to ensure the accuracy of records.
- Generated operational reports and tracked process performance metrics.
- Analyzed customer queries and trends to identify recurring issues and process improvements.
- Worked with Excel to manage, clean, and organize datasets for reporting purposes.
- Maintained compliance and accuracy while handling sensitive financial information.
Customer Service Specialist
Concentrix
Mumbai, India
09.2018 - 05.2023
- Analyzed customer account data and payment records to support debt recovery operations.
- Maintained and updated customer databases, ensuring data accuracy and completeness.
- Generated daily and weekly performance reports using Excel.
- Tracked key operational metrics and identified trends in customer payment behavior.
- Performed data validation and quality checks on customer information.
- Collaborated with internal teams to resolve data discrepancies and improve reporting accuracy.
Education
Bachelor of Science - Information Technology
Vivek Collage of Commerce And Arts
Mumbai, India 04.2001 -
Skills
Excel
SQL
Power BI
Tableau
Data Analysis
Data Visualization
Dashboard Creation
Analytical Thinking
Projects
HIGH CLOUD AIRLINES ANALYTICS DASHBOARD
Tools: Excel, SQL, Power BI, Tableau
• Collected, cleaned, and transformed airline operational data from multiple sources.
• Used SQL to extract and analyze data related to flight performance, revenue, and customer satisfaction.
• Developed interactive dashboards in Power BI and Tableau to track KPIs such as on-time performance, route efficiency, and revenue trends.
• Performed time-series analysis to identify seasonal travel patterns and operational trends.
• Created visual reports that enabled data-driven decision-making and performance monitoring.
DELOITTE DATA ANALYTICS VIRTUAL EXPERIENCE
Tools: Excel, Data Analysis
• Analyzed employee compensation and workforce data to identify patterns and trends.
• Performed data cleaning and validation to improve data accuracy.
• Built reports and visualizations to support business insights.
• Generated recommendations based on analytical findings and data interpretation.
• Applied problem-solving and analytical techniques to real-world business scenarios.
Certification
Data analyst
Timeline
Data analyst internship
03-2025
Data analyst
02-2025
Data Analyst Intern
AI Variant
12.2024 - 03.2025
Senior Process Associate
Tata Consultancy Services
06.2023 - Current
Customer Service Specialist
Concentrix
09.2018 - 05.2023
Bachelor of Science - Information Technology
Vivek Collage of Commerce And Arts
04.2001 -