POOJA KANOONGO

Senior Software Engineer with over 7 years of backend development expertise in PHP, CodeIgniter, Laravel, and MySQL. Proven track record in enhancing API performance, modularizing legacy systems, and ensuring robust deployment processes. Skilled in client communication and cross-team coordination, facilitating seamless project delivery.

LTC Platform – Backend Developer (Laravel)

Tech: Laravel, MySQL, Stripe, Notifications, Azure

• Implemented Role-Based Access Control (RBAC) with permission seeding, validation logic, and seamless page/module mapping.
• Integrated Stripe payment workflows, handling subscription creation, webhook responses, event logging, invoice lifecycle, customer creation, and automated customer-portal generation.
• Re-engineered the Two-Factor Authentication (2FA) flow with skip logic for onboarding, improving usability while maintaining security.
• Developed and updated dynamic email templates, metadata modules, and document-management flows to enhance accuracy and user experience.
• Delivered multiple refinement cycles across dashboards, announcements, validations, and access logic aligning with evolving client requirements.
• Resolved Azure-tracked production bugs with structured debugging, query validation, and QA coordination.

Trimax Platform – Customer & Dealer Apps (Laravel)

Tech: Laravel, Magento, MySQL, Vimeo API, Push Notifications

Customer App Development

• Built and maintained Laravel APIs for registration, login, customer workflows, mower/product management, and Magento-synced operations.
• Integrated Vimeo API including rate-limit tracking, logging structure, and admin alert triggers for uninterrupted video management.
• Optimized push notifications using queues, implemented duplicate-prevention logic, and enhanced targeted user alerting.
• Added dashboard/report features including active-user counts, service reminders, and dynamic admin configurations.

Dealer App Development

• Developed robust dealer APIs for registration, login, profile updates, group messaging, and product workflows synced with Magento.
• Debugged and fixed complex issues including token failures, timeout errors, registration flow bugs, and messaging discrepancies.
• Enhanced API communication by updating server URLs, webshop login endpoints, token rules, and Magento sync validations.
• Added API logging utilities and test endpoints for troubleshooting Magento responses. Impact: Strengthened sync reliability, improved workflow stability, and reduced dependency on manual debugging.

World of Communications (WOC) – Core PHP Backend Developer

Tech: Core PHP, MySQL, REST APIs, Cron Jobs

• Fixed backend issues in payment gateway flows, tax configuration, credit card validation, and credit history export logic.
• Developed optimized PHP scripts for registration flows, payment option handling, and workflow enhancements.
• Improved backend performance by rewriting SQL queries and restructuring logic for faster execution.
• Coordinated with senior developers for requirement analysis, validation rules, and implementation planning.
• Performed detailed end-to-end backend testing, ensuring stable staging & production releases.
• Refactored legacy procedural PHP into modular, cleaner components, reducing technical debt. Impact: Increased backend processing speed and system stability during major updates.

Advanced Entry – Visitor & Event Management System (CodeIgniter)

Tech: CI3, PHP, MySQL

• Analyzed controller–model architecture, identified structural gaps, and implemented long-term stability improvements.
• Refactored legacy CI components to improve modularity, maintainability, and backend consistency.
• Standardized API request/response workflows and fixed endpoint issues to ensure reliable data flow.
• Enhanced database interactions through query audits and validation rule corrections.
• Performed deep root-cause analysis for recurring issues using CI logs, profiling, and flow tracing.
• Worked closely with product teams, QA, and frontend members to align changes and maintain compatibility. Impact: Reduced recurring issues, improved backend resilience, and enabled smoother feature rollouts.

Red Wolf Reviews – Automated Review Collection (CodeIgniter 4)

Tech: CI4, Google APIs, Cron Jobs

• Integrated Google Reviews API using OAuth 2.0 with secure token handling and automatic refresh logic.
• Built backend modules to fetch, process, filter, and store reviews for multiple business accounts.
• Implemented cron-based automated syncing with error handling and retry logic.
• Optimized SQL queries for faster review display and analytics reporting.
• Coordinated authentication flow design and API structure with tech leads.
• Debugged and stabilized API authentication, request failures, and data mismatches. Impact: Enabled automated, reliable review syncing and reduced manual effort.

Karma Beacon (CI3) – Backend & API Support

Tech: CodeIgniter, MySQL, REST APIs, Bitbucket

• Created and enhanced REST APIs for calendar workflows, activities, and user modules.
• Debugged routing conflicts, model–controller mismatches, and logic exceptions.
• Collaborated with QA to reproduce bugs and verify fixes for production stability.
• Managed Bitbucket commits, conflict resolution, and version cleanup. Impact: Improved API stability and reduced QA-reported issues across core modules.

Incenti (Laravel) – Handover Support

• Provided backend support for user management, redemption workflows, and import/export modules.
• Debugged and validated critical logic during project transition.
• Analyzed API structures and documented system behavior. Impact: Ensured smooth transition and stable ongoing operations during the handover period.

• Delivered 25+ backend and web applications across PHP, CI, Laravel, and React.js
• Achieved up to 40% API performance improvement through query optimization, indexes, and backend refactoring
• Independently handled 10 or more international clients for requirement discussions and delivery coordination
• Awarded Productive Spartan of the Year in 2022, and 20+ monthly performance incentives for high productivity
• Supported multiple high-impact client projects while assisting junior engineers with debugging and code understanding
• Successfully managed multiple tasks and modules in parallel, with consistent on-time completion