POOJA KANSAL
INDORE
Summary
Banking professional with 7 years of experience as a Banking Assistant (Operations) at a District Central Co-operative Bank. Strong exposure to core banking operations, loan processing, reconciliation, compliance, and customer servicing. Proven record of managing cash operations with high accuracy and negligible discrepancies. Adept at supporting audits, MIS, and regulatory requirements. Seeking to contribute operational expertise in a private bank or banking-focused MNC environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Banking Assistant (Operations)
DCCB SEONI
SEONI
06.2018 - Current
- Managed core banking operations and end-to-end transaction processing
- Supported loan operations, including documentation, verification, and post-disbursement follow-up
- Performed account, inter-branch, and ledger reconciliation
- Ensured compliance with KYC, AML, and regulatory guidelines
- Generated MIS reports and supported audits and inspections
- Delivered customer servicing across deposits, accounts, and service requests.
- Cash operations with consistently minimal discrepancies
- Managed cash operations with high accuracy and control
- Cash operations adhering to strict accuracy and compliance standards
- High-volume cash transactions with negligible variance
Education
Master of Science - MATHEMATICS
JIVAJI UNIVERSITY
GWALIORSkills
- Core Banking Operations
- Loan Processing & Documentation
- Account & Ledger Reconciliation
- KYC & AML Compliance
- Transaction Monitoring & Controls
- MIS Reporting & Data Accuracy
- Audit & Inspection Support
- Customer Account Servicing
- Regulatory & Process Adherence
- Core Banking Systems & MS Excel
Languages
English
Advanced (C1)
C1
Hindi
Native
Native
Affiliations
Community banking awareness programs
Financial literacy workshops
Customer assistance for differently-abled individuals
Trained on Women’s Self-Help Group operations and microfinance practices at Apex Bank
Financial literacy workshops
Customer assistance for differently-abled individuals
Trained on Women’s Self-Help Group operations and microfinance practices at Apex Bank
Soft Skills
- Analytical thinking & problem-solving
- Attention to detail
- Communication & customer service
- Teamwork & collaboration
- Adaptability & multitasking
Certification
Gained exposure to SHG operations, microfinance, and community banking initiatives
Learned best practices for loan disbursement, group formation, and financial inclusion programs
Learned best practices for loan disbursement, group formation, and financial inclusion programs
Timeline
Banking Assistant (Operations)
DCCB SEONI
06.2018 - Current
Master of Science - MATHEMATICS
JIVAJI UNIVERSITY