Pooja Kareer

 Promote the mission, vision & values of the organization.
 Provide full executive support to the ED and represent the ED to the public through personal, telephone, and electronic communications
 Provide administrative support to the ED & CEO
 Dealing with calls, correspondence on behalf of Executive Director & ensuring that Executive Director is kept up to date.
 Responsible for day-to-day office operations and record keeping systems.
 Prepare and edit correspondence, communications, presentations, and other documents
 Prioritize and manage multiple projects simultaneously, and follow through on issues in a timely manner
 Responsible for heavy calendar management, requiring interaction with both internal and external executives and assistants to coordinate a variety of complex executive meetings
 Responsible for recording the minutes for Important Meetings.
 Oversee and manage facility contracts ensuring all elements are complete prior to presentation to ED & CEO for approval

 Maintain an efficient flow of work in the department
 Responsible for the production of monthly calendars for Important Meetings.
 Responsible for uploading all on call calendars onto the intranet
 Coordinate travel arrangements for management.
 Organizes and ensures administrative policies are routinely reviewed and kept up to date
 Answering the phones, handling enquiries &passing on calls or detailed messages to Executive Director.
 Co-ordination with all Head of Departments.

 Assisted with internal and external audits and inspections by liaising with representatives
 Additionally handled Administration, Commercial Vertical.
 Creation of PR, PO in SAP
 Aware of Material Management Module in SAP
 Coordination with the vendor from receipt of the invoice till payment.

• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Screened calls and emails and initiated actions to respond or direct messages for managers.
• Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
• Created expense reports, budgets and filing systems for management team.
• Updated executives on changing business needs by thoroughly documenting internal and client meetings.
• Worked collaboratively with auditors throughout reviews, offering assistance and clerical support.
• Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.
• Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
• Filed paperwork and organized computer-based information.
• Worked with senior management to initiate new projects and assist in various processes.
• Took notes and dictation at meetings.
• Managed mail and both incoming and outgoing correspondence, mail, email and faxes.

Ø Handling all administrative functions of the CEO & HR Manager, consisting of several employee statistics reports & presentations.

Ø Making the Presentation for Company Induction.

Ø Preparing & dispatching weekly MIS report (Head Counts) to CEO & HR Manager for all Processes.

Ø Maintaining Minutes of Meeting for all Management Committee Members & mailing the same to all concerned departments.

Ø Taking care of CUG Connections, VAS Services, and Migration Cases etc. which comes under TAP, of all Finedge Employees & coordinating for approval by Hutch Clients & also Coordinating with concerned investigation agencies for final SIM Verification approval.

Ø Making the Appraisal forms, maintaining data & displaying the appraised employee list on Notice Boards etc.

Ø Maintaining & keeping the record of Referral Incentive Data.

Ø Making the KRA’s for Agents, TL’s, TC’s & Process Manager’s as directed by CEO or HR Manager.

Co-ordination with H.R.:

Ø Compiling the entire certified data (Hard Copy + Soft Copy) and forwarding the same to Accounts Dept. every month end, for salary purposes.

Ø Coordinating with the Trainers & keeping track of all Certification/Drop Outs/Non-Certification Status Batch wise.

Ø Making & keeping a track of Notices, Circulars, Warning Letters, Termination Letters, Experience Letters, and Relieving Letters etc.

Ø Making the Appointment Letters for Agents, Managers, and General Managers etc.

Ø Maintaining & Updating Employees Database (New Joining) on regular bases.

Ø Coordinating Voice Test & giving feedback to Applicants.

Ø Preparing & Circulating IJP’s for HUTCH.

Ø To assist Managing Director in day to day operations.

Ø Checking e-mails and reply to those e-mails as per Managing Director’s instructions and follow up.

Ø Attending and making telephone calls for Managing Director and follow up, if required.

Ø Follow up with difference departments for the information / details, asked by Managing Director and arrange meetings, if required.

Ø Fixing appointments for MD.

Ø Making travel arrangements (Domestic and International) & Hotel Bookings.

Ø Co-ordination with all Head of Departments.

Ø Attending Daily Morning Meeting & Maintaining Minutes of Meeting for all Management Committee Members & mailing the same to all concerned departments.

Ø Organizing Conference Calls.

Ø Monitoring Filing System.

Ø Regular Correspondence

Ø Drafting Letters & compiling reports

Ø Maintaining Calendars in outlook , Handling calls & follow-ups